Wash Talk: The Carwash Podcast
Wash Talk: The Carwash Podcast, created by Professional Carwashing & Detailing magazine, covers industry trends, ideas and strategies that will help make your carwash more profitable. Hear what carwash owners, operators, manufacturers and distributors have to say in our exclusive interviews and audio articles.
Episodes
April 24, 2025 • 22 mins
In this episode of Professional Carwashing & Detailing’s Wash Talk, host Brian Ankney sat down with Tyler England from LiveReach AI to explore how advanced camera systems are transforming carwash operations far beyond simple surveillance. They discuss how high-resolution, multi-angle camera systems are essential in handling customer damage claims. With clear video evidence, operators can prove preexisting damage, which not only...
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April 23, 2025 • 28 mins
In this episode of Wash Talk: The Carwash Podcast, host Rich DiPaolo welcomes Jim Ceresnak, vice president of Northmarq. They discuss the evolving dynamics of the carwash market and the M&A landscape. Ceresnak begins by reacting to major news announcements from Q1. Some of those developments sparked speculation about waning investor enthusiasm in the sector. However, despite some turbulence, Ceresnak believes the industry’s lon...
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April 21, 2025 • 53 mins
In this episode of Wash Talk, host Brian Ankney chats with Phil Marquardt and Chris Zuchegno from Dencar and United Auto Wash to dive into the operator's perspective on innovation in carwashing. Phil shares how his passion for 24/7, people-free carwash operations led him from running a wash to developing the tech behind it. From the challenges of launching memberships in unattended sites to embracing customer feedback, the episode ...
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April 15, 2025 • 20 mins
Host Rich DiPaolo is joined by Ryan Molinelli and Kevin Molinelli of Qual Chem for a deep dive into the company’s journey, product philosophy and upcoming innovations. The conversation kicks off with a look at Qual Chem’s history and how it has grown into a trusted name in the professional carwashing industry. Ryan and Kevin discuss what sets Qual Chem’s formulations apart, how their founder’s operator background gives them a uniqu...
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April 8, 2025 • 28 mins
In this episode of Wash Talk: The Carwash Podcast, host Rich DiPaolo talks with Nick Haase, co-founder of MaintainX, about how preventive maintenance strategies can help carwash operators minimize costly downtime and deliver consistent, high-quality service to their customers. Haase begins by sharing his background and the origins of MaintainX, highlighting how the company has evolved to support carwash operators in managing their ...
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March 31, 2025 • 20 mins
Host Rich DiPaolo talks with Ian Burton, ISTOBAL’s North American director of sales, to celebrate a major milestone — ISTOBAL’s 75th anniversary. Burton reflects on the company’s rich history, global growth and continued commitment to innovation in the vehicle wash industry. Burton shares how ISTOBAL is commemorating this impressive milestone anniversary, while also discussing how the company’s decades of experience translate into ...
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March 26, 2025 • 18 mins
In this episode, host Rich DiPaolo talks with Danka Dubak, director of marketing for AVW Equipment Company and a third-generation member of the company’s founding family. Dubak shares how AVW has remained a leading force in the carwash equipment industry for over five decades by consistently delivering modern solutions tailored to today’s carwash operators. We explore the evolution of tunnel carwashes from AVW's viewpoint, includin...
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March 7, 2025 • 25 mins
In this episode, Mel Ohlinger from OhmCo discusses how in-bay automatic carwashes can compete with larger chains by leveraging their unique advantages. These include lower costs, 24-hour availability, and the ability to cater to niche customers with specialized vehicles, such as motorcycles and trucks. Mel emphasizes the power of data and social media analytics in identifying potential customers, explaining how targeted advertising...
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February 25, 2025 • 7 mins
In this episode of PC&D Unscripted, we welcome Ian Hamilton, aftermarket technical sales with Vacutech by NCS. Hamilton joins us to discuss Vacutech’s latest innovation, T-Force, and what it means for the carwash industry. We begin with a look at Vacutech’s history and its impact on the industry, as well as Hamilton’s role in supporting operators with advanced vacuum solutions. Hamilton discusses the most recent developments fr...
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February 19, 2025 • 21 mins
In this episode, host Rich DiPaolo talks with Steve Gaudreau, president, and Jason Van Kooten, director of maintenance and facility, for Brink Results, LLC. Brink Results is widely recognized in the professional carwashing industry for its expertise in organizational development, management coaching and sales training. However, as Gaudreau explains, the company has expanded its services to include technical consulting, helping carw...
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February 12, 2025 • 19 mins
Host Rich DiPaolo talks with Erin Noonan, director of marketing for G&G Industrial Lighting, to discuss how colored carwash light shows can transform the customer experience and bolster operators' bottom lines. Noonan shares her thoughts on the impact of LED lighting on customer experience, loyalty and business growth. She explores the functional benefits of colored LEDs beyond aesthetics, such as improved visibility, safety, s...
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February 10, 2025 • 20 mins
Host Rich DiPaolo talks with Jeff Blansit, president-elect of the Southwest Car Wash Association (SCWA). In this episode, we’re diving into everything you need to know about the 2025 SCWA Convention & EXPO, scheduled for Feb. 26-28 at the Fort Worth Convention Center in Fort Worth, Texas. Blansit shares insights on this year’s theme — Refresh, Renovate and Reinvest — and how it reflects the evolving landscape of the carwash ind...
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February 5, 2025 • 17 mins
Host Rich DiPaolo talks with Max Pulcini and Scott Caplan from EverWash to discuss the evolving landscape of carwash memberships and the company’s acquisition of Coinless in 2024. Pulcini and Caplan share insights on how carwash memberships have evolved over the past decade, highlighting the growing role of technology and consumer preferences in shaping membership. They also dive into effective marketing strategies, discussing the ...
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February 3, 2025 • 38 mins
Host Rich DiPaolo welcomes back Mack Ewing, senior director of sales and marketing for Transchem Group, to discuss the company’s evolution after the OPW Vehicle Wash Solutions (VWS) acquisition, overall carwash chemistry trends and what’s next for the market. First, Ewing shares insights into Transchem’s integration into OPW VWS following its acquisition, highlighting how the transition has expanded its global and North American re...
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January 24, 2025 • 36 mins
In this episode of Wash Talk: The Carwash Podcast, host Rich DiPaolo catches up with Jeff Pavone, founding partner, and Chris Jenks, partner and CEO, of Amplify Capital Group. The trio discuss the latest trends in mergers and acquisitions (M&A) and investment activity in the carwash industry as we start 2025. During the conversation, Pavone and Jenks share insights into what’s driving sellers to the table today and discuss the ...
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January 15, 2025 • 22 mins
In this episode of Professional Carwashing & Detailing’s Wash Talk, host Brian Ankney welcomed Amayr Babar and Ali Sareini, co-founders of Nautilus, to discuss how selling carwashes online increase ticket sales as well as facilitate upselling, such as single washes converting to bundled wash books with just one click.
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January 9, 2025 • 27 mins
The carwash industry is undergoing rapid transformation, with new technologies and evolving consumer preferences reshaping the landscape. In a recent episode of Professional Carwash & Detailing's Wash Talk, host Brian Ankney sat down with Jason Hayes of Leadership Industries to explore trends, challenges and opportunities in the carwash sector.
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January 2, 2025 • 14 mins
In this episode of Wash Talk by Professional Carwash and Detailing, host Brian Ankney interviews Chirag Toor, co-founder of FlexWash, a cutting-edge software solution tailored for carwash operations. Toor shares his journey from growing up in a family carwash business to developing FlexWash with his brother to modernize industry tools.
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December 23, 2024 • 22 mins
In this episode of Wash Talk: The Carwash Podcast, host Rich DiPaolo sits down with Reuven Birnkrant, CEO of PetroCal Associates, for a deep dive into refinancing strategies for carwash operators. Building on an article featured in the December 2024 issue of Professional Carwashing & Detailing magazine, Birnkrant shares expert insights on navigating refinancing costs, timing loans in fluctuating interest rate environments, and ...
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December 17, 2024 • 15 mins
In this episode of Wash Talk, Brian Ankney speaks with Josh Bachner of Moleaer about the innovative application of nano bubble technology in carwashes. Nano bubbles are microscopic gas-filled bubbles, about 100 nanometers in diameter, which are invisible to the naked eye and behave differently than typical bubbles due to their size. They remain suspended in water and possess a strong negative surface charge, making them highly stab...
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