Conflict Managed

Conflict Managed

Conflict Managed is a podcast about toxic workplaces and how to fix them. Listen to stories of dysfunction and triumph from different walks of life and professions. Join us on the journey as we talk about the good, bad, and ugly of our work environments and discuss a vision for the future of human-centered workplaces where people are not only treated with dignity and respect but encouraged to be their brilliant selves. Managing Conflict is not magic, though it takes intentional and sustained planning for health to win over chaos in any environment. Conflict is normal and expected. Let’s deal with it.

Episodes

February 10, 2026 52 mins

This week on Conflict Managed we welcome Heather Tinsley-Fix, Senior Advisor of Employer Engagement at AARP. Together we explore:

  • Research showing the benefits of working with colleagues in different generations
  • What are older workers concerned with?
  • Practical ways to avoid falling prey to age stereotypes at work
  • The impact of age discrimination on older workers
  • The positive bottom-line effect of multigenerational teams and or...
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This week on Conflict Managed we welcome Joel Steele. Together we explore:

  • Focusing on where you want to go, not what you’re trying to avoid
  • What are your emotions (gems) telling you?
  • What is daily success?
  • In conflict, what do you want?
  • Joel’s new book: The Life Switch
  • What does it mean to live life (and work) “on” instead of “off?”

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictr...

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January 27, 2026 60 mins

This week on Conflict Managed we welcome Will Giangrande. Together we explore:

  • Transferable skills
  • Misperceptions of Gen Z at work
  • Gen Z expectations
  • Getting to the root of generational differences at work
  • Giving feedback to Gen Z
  • Reverse mentorship as a golden opportunity

 

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

 

Will Giangrande is the founder of The NextGen P...

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This week on Conflict Managed we welcome Mitchell Osmond. Together we explore:

  • What is common knowledge?
  • Being bitter or better
  • The obstacle of holding people to what hasn’t been clearly communicated
  • Deciding to be thick skinned and soft hearted (instead of thin skinned and hard hearted)
  • Success professionally and personally
  • How do you define success?

Conflict Managed is available wherever you get your podcasts and on Yo...

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This week on Conflict Managed, the tables are turned. Scott Williams, CEO of Discovery Park of America, interviews Merry Brown, UT Martin Ombuds and founder of Third Party Workplace Conflict Restoration Services about her new book, Winning the Generation Wars at Work: Making (Your) Age an Asset.

Join us as we discuss:

  • The antidote to the generation wars at work
  • Why generational conflict is more about narratives than people
  • How...
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January 6, 2026 58 mins

This week on Conflict Managed we welcome Jacqueline Wales. Together we explore:

  • What is fear?
  • Four professional fears
  • Fear as information
  • Fear based behavior
  • E.A.R.: Face it, Explore it, Act on it, Rise with it
  • Self-compassion
  • Do you have enough information for the judgement you have made?
  • Not fearless, but fear intelligence

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoratio...

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December 30, 2025 60 mins

🎙 This week on Conflict Managed we welcome Dr. Lola Gershfeld. Join us as we explore:

  • Working with family
  • How to repair ruptures at work
  • Attachment theory at work
  • Unresponsive manager? What to do.
  • We are wired for connection
  • Negative cycles
  • Emotional Disconnection
  • A.R.E. (accessible, responsive, engaged) you there for me?
  • Emotions as the music in our relationships

Conflict Managed is available wherever you get your podc...

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December 23, 2025 57 mins

This week on Conflict Managed we welcome Garrett Wood. Together we explore:

  • Finding your why
  • What is the leader’s job?
  • Emotional dysregulation vs emotional regulation at work, and why it matters
  • The team as a choir
  • Addressing beliefs that no longer serve you
  • A3 framework
  • Your unique nervous system needs
  • Success is dependent on your wellbeing, not at its expense

Conflict Managed is available wherever you get your podcasts...

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December 16, 2025 56 mins

This week on Conflict Managed we welcome Hacia Atherton. Together we explore:

  • Making space for and supporting women in the trades
  • Understanding and playing the game of business
  • How much is your poor workplace culture costing you?
  • Hacia’s new book, The Billion Dollar Blind$pot
  • Wellbeing framework

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Hacia Atherton is the author...

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This week on Conflict Managed we welcome Ravi Rajani. Together we explore:

  • What a job could be (the dream) vs. what a job is (reality of it)
  • Ravi’s new book, Relationship Currency: Five Communication Habits for Limitless Influence and Business Success
  • The different mindsets of, ‘How can I go through my day unscathed?’ vs. ‘How can I expand, sharpen, and grow?’
  • Growth is not painless
  • Where are you asking questions without inten...
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This week on Conflict Managed we welcome Mary Olson-Menzel. Join us as we explore:

  • Mary’s new book, What Lights You Up? Illuminate Your Path and Take the Next Big Step
  • Looking for a new job? What now?
  • Reaching out for help
  • Leaning into your natural gifts
  • Healthy conflict
  • Growth mindset: Dealing with roadblocks and difficult bosses
  • Generations at work

Conflict Managed is available wherever you get your podcasts and on You...

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November 25, 2025 53 mins

This week on Conflict Managed, we welcome Tinna Jackson. Join us as we discuss:

  • Living with grief while working
  • The kindness of telling colleagues the truth (in the right way, at the right time)
  • Building comradery and community at work
  • Letting others know your greatness
  • Closing the gap between effective leadership and the employee experience
  • Tinna’s new book, The Power Play Journal
  • Honest leadership (self-knowledge)

Conf...

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November 18, 2025 56 mins

This week on Conflict Managed we welcome Johnnie Garmon. Together we explore:

  • Wisdom vs. knowledge
  • Work/Life blend (not balance)
  • Who do I want to become?
  • Hurtful, not harmful, conversations
  • Turning towards each other instead of on each other
  • New book: Failure Disrupted

Conflict Managed is available wherever you get your podcasts and on YouTube: @3pconflictrestoration

Johnnie Garmon is founder and managing partner of The ...

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This week on Conflict Managed we welcome Rob Marcus. Together we explore:

  • Leadership as everyday influence, not a title • The difference between managing people and leading them • Why the Golden Rule remains a practical guide for modern workplaces • Why leaders need consistent, real-world training • The real cost of overlooking people and their experiences

Conflict Managed is available wherever you get your podcasts and ...

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This week on Conflict Managed we welcome Rita Cincotta. Together we explore:

  • Is everyone coachable?
  • Planting seeds for reflection
  • Investing in yourself and others through consistency and practice in the “boring,” yet essential, everyday actions
  • Forming trust at work
  • Polite cooperation vs. collaboration
  • Demonstrating a desire to understand colleagues

Conflict Managed is available wherever you get your podcasts and on You...

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October 28, 2025 55 mins

This week on Conflict Managed we welcome Dr. Laura Hambley Lovett. Join us as we explore:

  • The difference between a difficult boss and a toxic boss
  • The vital importance of clear conversations and telling people the truth
  • The key to having courageous conversations: practice, practice, practice.
  • What is your psychological contract at work?
  • Laura Hambley Lovett’s new book: I Wish I’d Quit Sooner: Practical Strategies for Navigatin...
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October 21, 2025 55 mins

This week on Conflict Managed, we welcome Grant Freeman. Together we explore what it really means to be coachable and how openness, clarity, and curiosity shape strong teams and thriving businesses.

💡 Topics include: • Serving small businesses well • Clear communication: pick up the phone, Zoom, or Teams • Avoid making rules for the lowest common denominator • Catching your people doing something right • Taking the pulse of your o...

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October 14, 2025 55 mins

This week on Conflict Managed we welcome Jimmy Burroughes. Join us as we explore:

  • Spotting friction early and turning it into progress
  • Rebuilding trust following the S.E.R.V.I.C.E method
  • Simple leader routines that improve performance and retention
  • Take the weekly 20 Minute Reflection Challenge

Conflict Managed is available wherever you get your podcasts and on YouTube: @3pconflictrestoration

Jimmy Burroughes has transit...

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October 7, 2025 57 mins

This week on Conflict Managed, we welcome back award-winning attorney Jessica Childress for her third appearance on the show. Join us as we discuss: 

  • Leaving a toxic workplace on your own terms 
  • Toxic vs. Illegal work environments
  • Leaving with dignity
  • Your multi-hyphenated identity impacts the world

Conflict Managed is available wherever you listen to podcasts and on YouTube @ 3pconflictrestoration.  

Jessica Childress ...

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September 30, 2025 52 mins

This week on Conflict Managed we welcome Kate Lowry to talk about what it’s like to work under fear-based leadership and how you can respond without losing yourself. Join us as we discuss:

  • Fear based leadership – is it back?
  • How to recognize the signs of fear-driven leadership
  • Practical tools for surviving and staying grounded in toxic environments
  • What it means to be ‘unbreakable’ at work
  • Diversifying your identity: you are n...
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