The Conference Collective - Event Management Podcast

The Conference Collective - Event Management Podcast

Welcome to the 'The Conference Collective' Podcast, celebrating the best in innovation and leadership from those who are creating a positive change in the business events industry. A podcast brought to you by the Professional Conference Organisers Association Inc. and hosted by Libbie Ray from Connected Event Group. This podcast provides listeners with behind the scenes access to some of the key innovators in our industry as they share their honest and raw insights. It highlights how collaboration, innovation and resilience are at the core of the events industry and the reasons we have managed to survive through the most challenging time our industry has faced. Get ready to learn more about the brave new world of the business events industry. This season of 'The Conference Collective' Podcast was primarily recorded live at the PCOA24 conference, in Connected Event Group’s portable recording studio. We will be back recording new episodes at PCOA25, so please reach out to The PCOA if you are interested in starring as a guest for next season! About The PCOA: The PCO Association Inc. is the leading body representing the interests of Professional Conference Organisers and Event Managers in Australia and New Zealand. The Association’s objectives are to increase the standard of professionalism of its members and promote a better understanding of the roles, functions and contributions of Professional Conference Organisers and Event Managers and other practitioners in the conference and event sector. Website: www.pco.asn.au About Connected Event Group: At Connected Event Group we offer innovation and creativity in audio-visual services and event production, employing technical solutions that help people and businesses communicate with each other. We’ve been translating event technologies for our clients for over two decades specialising in AV equipment and service, technical event production management and broadcasting, across a range of industries. We’re experts in making the impossible possible. Website: www.connectedeventgroup.com About Libbie Ray: Libbie Ray is the Director of Connected Event Group, a full-service technical production company that utilises creative AV solutions to produce innovative and meaningful event experiences. With 20 years of experience across marketing, events, technology, and broadcast production, Libbie brings a well-rounded approach to the new world of events. Passionate about staying ahead of the curve, Libbie is particularly enthusiastic about the potential of AI to transform the industry and is dedicated to sharing her wealth of knowledge with her sector. She also serves as a Global Learning Ambassador for the Entrepreneurs' Organisation, further amplifying her impact on the industry. Libbie’s LinkedIn: https://www.linkedin.com/in/libbie-ray/

Episodes

October 12, 2025 35 mins

Anthony Laye reveals the power of understanding human behavior in business and events. In this episode, he shares strategies for reading body language, responding to client feedback, and ensuring your communication resonates deeply. He emphasizes the importance of embodying the words you speak and developing consistent, small habits to improve your communication skills.


About Anthony Laye:
Behaviour Expert, Anthon...

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Jacqui shares her journey from hotels to starting her own business, revealing the lessons learned along the way. She talks about the importance of training, mentorship, and fostering relationships in the event industry. Jacqui also discusses the challenges of running a business in an industry with frequent turnover, the value of word-of-mouth marketing, and the importance of turning down clients that don’t align with your business ...

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Dr. Sean Richardson draws from his experience in high-intensity sports to discuss how to perform at the highest level under pressure. In this episode, he reveals strategies for managing stress, preventing burnout, and creating successful, resilient teams. He also explores the importance of clearly defined company values and how leadership can model these values for their teams, all while navigating the uncertainties and last-minute...

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In this episode, Karen Bolinger shares her journey through the events industry and discusses how events can be more than just a good time - they can be a catalyst for intellectual and social impact. She talks about the importance of educating government bodies about the long-term value events bring to communities, how bold thinking from other industries can inspire the event sector, and how sustainability measures will impact the f...

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Dr. Louise Mahler discusses the intersection of performance and communication, emphasising how to incorporate confidence-building techniques into everyday business practices. She talks about how your voice, tone, and body language can influence customer trust and experience, and how confidence isn’t just a mindset - it’s a skill that must be practiced. She also delves into how communication has evolved and why it’s essential to tra...

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Join us as we chat with Kelly Maynard about her unique journey from working in hotels to leading Business Events Australia. Kelly takes us through her experiences traveling the world and attending events as a customer, using those insights to shape how Tourism Australia supports and promotes business events. She dives into the impact of the business events sector on Australia's economy, the success of their campaigns, and how ...

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In this episode, we sit down with Lauren Parsons to explore the art of thriving under pressure, particularly in the fast-paced and often stressful world of events. Lauren shares how resilience, mindset, and self-care techniques—like exercise, breathwork, and creating non-negotiables—are essential for boosting productivity without burning out. She also discusses how leaders can foster emotional connections and make a lasting impact ...

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Adam Spencer explores the exciting role AI will play in the future of events, from overcoming language barriers to personalising marketing efforts. He discusses how improvisation skills, along with preparation and AI collaboration, can make a world of difference for MCs and event professionals. Adam also looks at how AI is reshaping industries, including health and sustainability, and how event professionals can prepare for the tec...

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Join us on The Conference Collective as Nicole White delves into the crucial topic of self-care in the bustling world of events. Nicole emphasises the importance of personal well-being for professionals in the industry, highlighting how taking time for oneself contributes to enhanced performance and productivity.

Discover practical mindfulness tips as Nicole shares insights on finding balance in a demanding field that ofte...

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In this episode of The Conference Collective, Darrell Hardidge takes centre stage to unravel the intricacies of customer success in the realm of business events. Join us as we delve into the critical role of analytics and reporting in monitoring client satisfaction, event success, and attendee engagement.

Darrell sheds light on common pitfalls affecting client happiness and emphasises the pivotal role of effective communic...

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In this episode of The Conference Collective, we are thrilled to welcome Rebecca Wessels, the founder and CEO of Ochre Dawn, to discuss the transformative power of Reconciliation Action Plans (RAPs). Rebecca shares her insights on what RAPs are and why they are crucial for businesses aiming to foster inclusivity and reconciliation within their communities. Learn practical steps for incorporating a RAP into your event, and understan...

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On this episode of The Conference Collective, dive into the enchanting world of music, events, and well-being with our guest, Ciaran Gribbin. Throughout the episode, Ciaran discusses his rich background in the music and events industries, offering a unique perspective on the intersection of sound and health within our personal lives, and in our events. Ciaran further delves into the profound health benefits of breathwork and shares...

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In this episode of The Conference Collective, Dr. Lucy Mercer-Mapstone shares invaluable insights on fostering inclusivity and safety in business events. Join us as we explore the nuances of planning for accessibility and discover small, impactful changes that can be implemented to make events more inclusive.


Dr. Mercer-Mapstone highlights common pitfalls in event planning and discusses the systematic changes needed to create t...

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In this episode of The Conference Collective, we explore the fascinating world of artificial intelligence (AI) with Craig Rispin, a renowned futurist. Craig provides insights into the history and evolution of AI, from its origins to its current state, highlighting the transformative impact of AI on productivity and efficiency across various industries.

The conversation delves into people's perceptions and fears surrounding AI, ...

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Join us on The Conference Collective as Michael Fleck guides us through the dynamic landscape of business events in 2024. Michale delves into the importance of not just talking about sustainability but implementing policies and practices that create a lasting impact and emphasises the need for events to be 'real,' resonating with audiences regardless of their format. Michale further explores the vital role of data in the ...

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In this episode of The Conference Collective, we're joined by Rachel Hibble, who takes us on her inspiring career journey with OzHarvest, a leading organisation in the fight against food waste. Rachel shares insights into OzHarvest's current and future plans, shedding light on the profound impact of food waste on our environment. Delve into practical tips as Rachel discusses how organisations can play a pivotal role in re...

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Join us on The Conference Collective Podcast as we sit down with Barry Neame, PCOA president, to discuss the association's plans for 2024 and beyond. Barry shares insights into the future of PCOA, outlining upcoming initiatives and goals, while sharing details about this year's focus on helping members navigate contract negotiations. Explore the pivotal role The PCOA plays in supporting the broader event industry, from fo...

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On this episode of The Conference Collective, Mykel Dixon shares his insights on creating standout events that resonate with attendees. From challenging norms to embracing innovation, Mykel discusses the power of simplicity, creative thinking, and the courage to take risks. Discover how to connect with your audience, switch up your event, and gain practical advice for speakers and MCs, while learning about the need for us to break ...

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In this episode of The Conference Collective Podcast we welcome Helen Oswald who shares her top tips on capturing prominent moments from your next event. Helen discusses how to maximise staging and what design features will have a positive impact on photograph composition. Helens warns you on common mistakes event organisers make that can detract from your images while shedding light on how an event photographer can add value for y...

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In this episode of The Conference Collective Podcast we welcome Belinda Meredith who discusses the significant waste problems in the exhibition and event space along with the sustainability practices that event organisers, stand builders, and exhibitors can implement to combat this. Belinda also draws attention to the impact that an event’s venue has upon stand design and further highlights the benefits of innovation when designing...

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