Find Flow
Forward-facing IT organizations need more. Workflows that work. Integrations that align effortlessly. Data that delivers in real-time. Learn how IT Operations leaders who live in the belly of the beast make sense of IT service management, IT operations management, and AIOps, leveraging transformational technologies like ServiceNow, Splunk, Dynatrace, and BigPanda. The Find Flow Podcast is hosted by Sean McDermott, a member of the Forbes Tech Council and 35-year veteran of the IT operations space.
Episodes
“AI does not work unless you have access to as much data as possible.” - JL Hancock
Jim “JL” Hancock spent 20 years in the military, where he worked as a cryptologist and the senior enlisted advisor over future concepts and innovation for the Navy special operations community. During his service, Jim has learned two languages – Korean and Japanese – conducted hundreds of combat operations with special operations forces in Iraq,...
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May 9, 2024 • 36 mins
Isaac Sacolick, president of StarCIO, joins me in exploring the profound impact of digital transformation on IT operations. In our industry, the rapid evolution of technology, including cloud services and SaaS, has revolutionized how businesses operate, demanding a new level of agility and innovation in IT operations. From automation to AIops, the complexities of managing sophisticated technology systems are shaping a new era for ...
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May 2, 2024 • 28 mins
If your organization is navigating the complexities of GRC, or you need deeper insights into effective GRC strategies, do not miss this enlightening discussion with Tim Gavino. Join us as we explore how aligning GRC frameworks with business operations can serve not only to comply with necessary regulations but also to secure a competitive advantage in your industry.
Today on Find Flow, we focus on the complex and ever-evolving ...
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Scott Sereboff is a veteran in the tech industry, with over 35 years of experience in building backend telecom networks, hyper-converged infrastructure, and the security industry. He is currently the General Manager of Deeping Source, a video surveillance and data anonymization company that utilizes AI. Scott is an advocate for AI and privacy, having developed a strong set of beliefs about the potential benefits and risks of AI. He...
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November 16, 2023 • 22 mins
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May 18, 2023 • 38 mins
"It's not the technology that's making it hard. It's oftentimes the process for getting those requirements formalized, for getting the work done, for getting the work rolled out. And again, governance is going to speed that along."~Jonathan Alboum
Jonathan Alboum is an experienced IT leader with a wealth of knowledge in governance strategy. As a former CIO and current ServiceNow executive, Jonathan understands the importance of...
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May 11, 2023 • 40 mins
"Last year, it was human skills [as the top priority], followed by process skills, followed by technical skills. This year it's actually quite different. We have process skills, process framework skills such as DevOps, ITIL, SRE… with technical skills as the second priority, then human skills, then leadership skills." - Eveline Oehrlich
Eveline Oehrlich is a researcher and the Chief Research Officer at the DevOps Institute. Wit...
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“AI does not work unless you have access to as much data as possible.” - JL Hancock
Jim “JL” Hancock spent 20 years in the military, where he worked as a cryptologist and the senior enlisted advisor over future concepts and innovation for the Navy special operations community. During his service, Jim has learned two languages – Korean and Japanese – conducted hundreds of combat operations with special operations forces in Iraq,...
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April 6, 2023 • 28 mins
Terence Bennett is the General Manager of DreamFactory Software, an API Management company. Terence’s career initially began while serving in the U.S. Navy as a Naval Intelligence Officer and Surface Warfare Officer during Operation Iraqi Freedom. Following his military service, he worked on Google’s Offensive Security RedTeam before leading the operations at Integrate.io and TeamPassword. Terence is a startup advisor and volunteer...
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March 17, 2023 • 34 mins
David Deal, ServiceNow Practice Director at Windward Consulting, joins Sean on today's episode of Find Flow. David brings his knowledge base in ServiceNow to cover everything related to the new Tokyo release.
ServiceNow hails Tokyo as a way to "accelerate business innovation and supercharge experiences for your organization so it simply works better."
Connect with Windward: https://windward.com/
Connect with Sean McDermot...
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