Find Flow

Forward-facing IT organizations need more. Workflows that work. Integrations that align effortlessly. Data that delivers in real-time. Learn how IT Operations leaders who live in the belly of the beast make sense of IT service management, IT operations management, and AIOps, leveraging transformational technologies like ServiceNow, Splunk, Dynatrace, and BigPanda. The Find Flow Podcast is hosted by Sean McDermott, a member of the Forbes Tech Council and 35-year veteran of the IT operations space.

Episodes

Enhancing Data Migration with Precision Bridge COO James Warriner

September 12, 2024 • 41 mins

“Historical and contextual data about customers are invaluable for personalization and service quality.” - James Warriner James Warriner joins me today to explore the intricate world of data migration. As organizations seek to modernize and optimize their data handling capabilities, understanding the nuances of data migration has never been more critical. We'll explore leveraging AI and advanced tools to improve data quality an...

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Unpacking AIOPs: The Future of IT Operations with Isaac Sacolick

June 6, 2024 • 35 mins

Host Sean McDermott takes you through the changes in digital transformation with an author on that very subject: Isaac Sacolick. Sean and Isaac Discus: New investments, SaaS, Adding technology, AIOps monitoring, AIOps automation in IT Ops, How to move into more orchestration automation

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Observability and AI Ops with Travis Greene

May 30, 2024 • 29 mins

Sean McDermott is joined by Travis Greene from Micro Focus to cover an array of topics including: ITOM - what is currently top of mind with customers? (IT Service Management and the desire to improve user experience, Infrastructure response, and Cloud Management) What does it mean to focus on service reliability? (Demanding more observability data//insight into applications) The affects of automating tier 1 operations, and how tran...

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Governance in the ServiceNow World with Jonathan Alboum

May 23, 2024 • 38 mins

Sean is joined by Jonathan Alboum, Federal CTO & Principal Digital Strategist at ServiceNow.Together, they cover:What is “governance” and why is it so important?The biggest challenges to implementing a successful governance program, How the ServiceNow ecosystem supports clients, and what metrics to measure when it comes to governance.Learn more about Windward: https://windward.com/Connect with Jonathan: https://www.linkedin.com/in...

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An Examination: Integrating AI into Processes and Systems with “The Hawk Enigma” Author JL Hancock

May 16, 2024 • 32 mins

“AI does not work unless you have access to as much data as possible.” - JL Hancock Jim “JL” Hancock spent 20 years in the military, where he worked as a cryptologist and the senior enlisted advisor over future concepts and innovation for the Navy special operations community. During his service, Jim has learned two languages – Korean and Japanese – conducted hundreds of combat operations with special operations forces in Iraq,...

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Isaac Sacolick on Mastering IT Operations and Digital Innovation

May 9, 2024 • 36 mins

Isaac Sacolick, president of StarCIO, joins me in exploring the profound impact of digital transformation on IT operations. In our industry, the rapid evolution of technology, including cloud services and SaaS, has revolutionized how businesses operate, demanding a new level of agility and innovation in IT operations. From automation to AIops, the complexities of managing sophisticated technology systems are shaping a new era for ...

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Gaining the Upper Hand in Business Through Strong GRC Frameworks

May 2, 2024 • 28 mins

If your organization is navigating the complexities of GRC, or you need deeper insights into effective GRC strategies, do not miss this enlightening discussion with Tim Gavino. Join us as we explore how aligning GRC frameworks with business operations can serve not only to comply with necessary regulations but also to secure a competitive advantage in your industry. Today on Find Flow, we focus on the complex and ever-evolving ...

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Balancing Corporate Efficiency and Security with Privacy in an AI and Security Environment with Scott Sereboff of Deeping Source

April 25, 2024 • 34 mins

Scott Sereboff is a veteran in the tech industry, with over 35 years of experience in building backend telecom networks, hyper-converged infrastructure, and the security industry. He is currently the General Manager of Deeping Source, a video surveillance and data anonymization company that utilizes AI. Scott is an advocate for AI and privacy, having developed a strong set of beliefs about the potential benefits and risks of AI. He...

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Navigating CMDB Projects: Lessons Learned from 26 Years in the Field with Charles Semones

November 16, 2023 • 22 mins

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Governance in the ServiceNow World with Jonathan Alboum

May 18, 2023 • 38 mins

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Find Flow

Episodes

.css-14f5ked{margin:0;word-break:break-word;display:-webkit-box;-webkit-box-orient:vertical;box-orient:vertical;-webkit-line-clamp:2;overflow:hidden;}Enhancing Data Migration with Precision Bridge COO James Warriner

.css-r6mb8g{margin:0;word-break:break-word;display:-webkit-box;-webkit-box-orient:vertical;box-orient:vertical;-webkit-line-clamp:1;overflow:hidden;}Unpacking AIOPs: The Future of IT Operations with Isaac Sacolick

Observability and AI Ops with Travis Greene

Governance in the ServiceNow World with Jonathan Alboum

An Examination: Integrating AI into Processes and Systems with “The Hawk Enigma” Author JL Hancock

Isaac Sacolick on Mastering IT Operations and Digital Innovation

Gaining the Upper Hand in Business Through Strong GRC Frameworks

Balancing Corporate Efficiency and Security with Privacy in an AI and Security Environment with Scott Sereboff of Deeping Source

Navigating CMDB Projects: Lessons Learned from 26 Years in the Field with Charles Semones

Governance in the ServiceNow World with Jonathan Alboum

Popular Podcasts

Enhancing Data Migration with Precision Bridge COO James Warriner

Unpacking AIOPs: The Future of IT Operations with Isaac Sacolick