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February 22, 2024 38 mins

Alicia Berkemeyer, Chief Health Management Officer at Blue Cross Blue Shield of Arkansas, sees the challenges a predominantly rural population in Arkansas faces around access to Behavioral Healthcare. 

She elaborates on the establishment of dedicated behavioral health units, the integration of primary care and behavioral health, and the crucial role of data in shaping effective solutions.

This conversation calls for a shift in mindset and approach, and to break down the stigma surrounding mental health. 

Key Takeaways:

  1. The importance of integrating mental health discussions seamlessly into overall healthcare practices

  2. Inventive solutions to meet patients where they are, ensuring a tailored and comprehensive approach to care

  3. Acknowledging the limitations of existing data systems and ongoing efforts to bridge the gap between clinical and claims data

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