Tracy Rico, the Director of Virtual Care Services at Superior Centene, is on a journey to transform health tech in Medicaid.
A fierce patient advocate with firsthand Medicaid experience, Tracy discusses the challenges and myths implementing innovative solutions for Medicaid members.
With an emphasis on the need for collaborative, mission-driven approaches, she highlights the unique healthcare needs of Medicaid populations.
Key Takeaways:
- Successful initiatives and examples of innovation in Medicaid
- Breaking barriers and increasing tech engagement, particularly among the aging population
- Advocating for a collaborative ecosystems in healthcare, connecting all aspects of a patient's healthcare journey to foster transparency, efficiency, and improved outcomes
- The concept of treating entire families to enhance support systems
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