Jeff Mason is the owner of North59, LLC, a sales and marketing agency representing various public safety and outdoor brands. He has worked at Oxford Industries and Propper International. Over his career, he has also developed a well-respected approach to the customer experience. His company SimpleBiz360 has a mission is to assist companies with identifying and implementing simple business principles that improve the customer experience. His background for this service spans 32 companies in nine different industries, offering customized workshops and immersive consulting programs. This podcast discusses what a focus on the customer experience in the uniform industry means, and how to improve it. Jeff is also now a guest host of The Uniformer and midstream he turns the conversation around, asking NAUMD host Rick Levine questions about how he came to be at the NAUMD and where the network association is headed.
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For more info about the NAUMD visit: https://naumd.com
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