January 25, 2021 • 34 mins
How did Brightree respond successfully to the pandemic, how did they meet urgent customer needs and what initiatives did they put in place to support employees during this time? Brightree's Liz Brown joins hosts Karl Barham and Rico Figliolini to discuss this and more. Recorded socially safe in the City of Peachtree Corners, Georgia
Resources:
Website: https://www.brightree.com
Timestamp:
[00:00:30] - Intro
[00:02:27] - About Liz and Brightree
[00:03:38] - Initial Response to COVID
[00:05:54] - Employees Working from Home
[00:08:22] - Productivity of Employees
[00:10:24] - Adjustments on the Customer Side
[00:14:49] - Working Through the Summer
[00:18:02] - A New Hiring Process
[00:20:35] - Helping Customers
[00:23:15] - Leaders in Brightree
[00:25:27] - Going Back to the Building
[00:28:02] - Long Term Changes
[00:30:11] - Closing
Resources:
Website: https://www.brightree.com
Timestamp:
[00:00:30] - Intro
[00:02:27] - About Liz and Brightree
[00:03:38] - Initial Response to COVID
[00:05:54] - Employees Working from Home
[00:08:22] - Productivity of Employees
[00:10:24] - Adjustments on the Customer Side
[00:14:49] - Working Through the Summer
[00:18:02] - A New Hiring Process
[00:20:35] - Helping Customers
[00:23:15] - Leaders in Brightree
[00:25:27] - Going Back to the Building
[00:28:02] - Long Term Changes
[00:30:11] - Closing
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