When Whitney Quesenbery talks about elections, she uses phrases like “design tragedy” and “unintended consequences.” Though the number of disabled voters has gone up over the last few decades, the numbers are still scary – and the gap between disabled and non-disabled voters still means millions of uncast votes. A usability and UX leader known for her book “A Web For Everyone,” Quesenbery co-founded the Center for Civic Design to apply UX best practices to promote civic participation. Designing good products by focusing on real human personas and rigorous usability testing in the field, Quesenbery is determined to ensure that not only will voters get a chance to vote but to reduce the chances that a tiny design flaw will cause voters to accidentally vote for the wrong presidential candidate.
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