Dear Laura Show - Ep 2 - What is block scheduling? | Helping patients from first call to treatment presentation

The second episode of the 'Dear Laura' show is here! 🎧 In this episode, Laura answers questions from customers and clients about dental practices. 
She addresses two questions on block scheduling and effective implementation of the patient journey. Block scheduling is a method for building a schedule to achieve production goals by focusing on important appointments. A clear patient journey is crucial for a positive experience for patients and a smooth operation for the practice. The patient journey outlines the steps from the first phone call to treatment completion, and the entire team should be aware of it for clear communication and a seamless experience. 
Laura  also discusses the importance of a clear "assembly line" process in a dental office, emphasizing the significance of handoffs and effective communication in creating a trustworthy and successful experience for patients.