Dear Laura Show - Ep 4 - Understanding insurance claims | Setting the tone for the office

The 4th episode of the Dear Laura Show is about establishing a good tone in a dental
practice with new team members. Laura Nelson, the host, emphasizes the importance of establishing a culture with a shared purpose and goal. 

She suggests that the first step in setting a good tone is to establish the "why" behind the practice, which includes understanding the purpose, goal, and direction of the practice. Once this is established, everyone on the team should be working towards the same goal. Laura also notes that it is essential to ensure that the team's individual goals align with the practice's ultimate goal.

When everyone is working towards the same goal, a good tone can be established, and guidelines and game plans can be created to achieve daily, weekly, and monthly goals. The key is to create an environment that everyone likes and enjoys working in. She suggests taking a step back to look at the culture, purpose, and goal of the practice to create the right tone.