November 15 is Utility Scam Awareness Day, and we’re raising awareness of tactics being used by utility impostor scammers that target customers of electric, gas, and water companies. Customers of all ages and backgrounds should be vigilant because anyone can be a target of this type of scam, but scammers especially target low-income or elderly customers. On this episode, Monica Martinez, executive director of Utilities United Against Scams, and Chris Peters, vice president and chief security officer of Entergy, discuss utility impostor scams, new scam tactics that customers should know about, what to do if you suspect you’re being scammed, and more.
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