September 1, 2022 • 32 mins
Jason S Bradshaw caught up with Jim Inglis, the author of Breakthrough Retailing.
Jim is a world-renowned expert with sixty years of experience in the retail home improvement industry.
In this episode, Jim shares how culture plays a significant part in defining the experience delivered to customers.
Jason and Jim discuss culture, the need to move quickly, and that delivering results is important.
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