CX and marketing have a lot of overlap in today's business world, especially when it comes to educating and positioning internally to different groups.
Nate Brown and Sally Mildren are two phenomenal CX executives and they join me to discuss this and much more on It's Marketing's Fault.
They discuss the CX Accelerator and how it provides a community for customer experience professionals who often don't have a way to learn from peers. They discuss what keeps executives from investing in customer experience and how to talk with executives in ways they understand. They also share about the "Bring Your Own Chair" podcast and how it is helping CX professionals and those who want to learn more about the CX space.
https://www.cxaccelerator.com/
Sally Mildren
https://bossladyconsult.com/
https://clarity-px.com/
LinkedIn - https://www.linkedin.com/in/sally-mildren/
Nate Brown
LinkedIn - https://www.linkedin.com/in/cxaccelerator/
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1400+ subscribers each Tuesday learn how to be a
better podcast host and guest through Podcast Prep
You can find it at https://podcastprep.xyz/
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I use Riverside.fm for recording my podcast.
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LinkedIn: ericrutherford
Email: eric@straightforwardmg.com
https://www.buildthatpodcast.com/
Twitter - @rfordej
There are affiliate links above.
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