Healthcare is at the tipping point (finally) of going "Omnichannel". This means organizations and clinicians design and deliver care models that enable patients to access services (and the clinicians who deliver the care) at the most appropriate time and setting—whether virtual or in-person—across unified care delivery & administrative workflows, and a unified patient experience. The concept of “care, anywhere” has been talked about for decades in Canada. Hear this case study on integration and how it is NOW possible, at scale, for any care setting, clinical context or acuity level.
Featuring:
Zayna Khayat, VP, Client Success & Growth, Teladoc Health
Tim Wright, SVP, Strategic Partnerships, Teladoc Health
Peter Jones, Industry Lead – Canadian Healthcare, Microsoft Canada Co.
Kim Swafford, Healthcare Industry Leader on the World Wide Commercial Team, Microsoft
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