Join Murray Robinson and Shane Gibson as they chat with Jennifer Pahlka about her new book, Recoding America. Why government is failing in the digital age and how we can do better. In this episode, we discuss why governments at all levels produce poor quality online services, like healthcare.gov in the US, that cost of fortune and a very difficult to use. Jennifer explains that government is hamstrung by a rigid, hierarchical, risk avoidant waterfall culture, where everyone involved adds rules and requirements to protect themselves from blame. But there is an agile product development approach taking hold in government that produces much better outcomes and she discusses how it can and should be implemented in every bureaucracy.
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Connect with Jen on LinkedIn or at https://www.recodingamerica.us/
Contact Murray via email or Shane on LinkedIn shagility.
You can read the podcast transcript at:
https://agiledata.io/podcast/no-nonsense-agile-podcast/recoding-america-with-jennifer-pahlka/#read
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