Behind the Bills: A Crusade For Clarity and Simplicity

In this episode of Patient Advocacy Now, we speak with Nicole Broadhurst, the founder of Tennessee Health Advocates. Nicole's practice is focused on medical billing, and she provides her clients with the tools needed to decode their healthcare charges, empowering them to take charge of their medical expenses and enhance their quality of life. Join us as Nicole Broadhurst shares her journey from a former Practice Administrator to a revered Independent Patient Advocate. Learn how she's enabling professionals to maintain work-life balance and take control of their medical expenses without the hassle of traditional billing departments. 

After dedicating over two decades to the healthcare industry, Nicole Broadhurst identified a critical flaw: the system was profoundly patient-unfriendly, particularly when it came to navigating the convoluted billing process. This realization drove her to establish Tennessee Health Advocates. By mitigating the stress and confusion associated with medical bills, her organization ensures that patients can concentrate on their recovery rather than their finances. Under her leadership, Tennessee Health Advocates not only alleviates billing pains but also ensures that clients never overpay.

Nicole believes that every patient deserves an advocate. But, she’s also a champion for the advocacy profession. She understands the need for a robust network of colleagues because of her firm conviction that every advocate deserves a thriving practice. She’ll introduce listeners to “The Circle,” her contribution to the advocacy profession that empowers Independent Patient Advocates with the support and community they need to thrive in the field.