On this episode of The Call Guys Podcast, Shane Mahi is back on the show to continue his conversation with Kevin and Ronen on conveying authority with one's tone. Shane also explains how you can turn on your confidence before doing calls and understanding that you just have to show up and get the job done.
HIGHLIGHT QUOTES
Realize that others are not much more important than you so be confident
Shane: "Every single opportunity you have on the phone you have to capitalize on it especially if you're getting paid for it. So why let somebody undermine you or treat you any less than what you believe you are? Be the best at what you can be, show up, and get the job done. "
Breaking down the tone
Ronen: "People who have authority speak with normal volume. They don't have to have a high pitch like they're nervous or concerned. If you break down what the tones is, slower and the actual volume of it is lower. And the slow and low is a great combo to come off as confident. Slow the pace down and lower the volume"
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