Artificial Intelligence Is Revolutionizing The Contact Center with Chris Silver

Rethink your customer experience capabilities with cloud across the contact center! Chris Silver and his team at Five9 elevate both the customer and agent experiences by enabling today's workforce with AI and evolving the contact center through an open CCaaS platform and powerful product suite. Chris has been an impactful sales leader for the organization since 2014 and has had his hand in their explosive growth and impressive market traction. • 2,000+ employees around the world • 2,500+ enterprise, mid-market, and SMB customers in 104 countries • 246K concurrent agent seats • 7+ billion call minutes recorded annually • 90+ Net Promoter Score (NPS) for professional services During our time together Chris shared great examples of how their technology is changing the digital landscape within the contact center. Enabling agent success is a very important part of every business to ensure their customer experiences are at the highest quality they can be! You can learn more about the technology here - https://www.five9.com/ Enjoy the show! Find out more about Chris in the link below: LinkedIn: https://www.linkedin.com/in/chrisbsilver/ Stay in touch with me! __________________________________________ ► Website - rebekahpanepinto.com ► Email me at - [e-mail] ► Find me on LinkedIn - https://www.linkedin.com/in/rebekahpanepinto/ ► Find me on Instagram - https://www.instagram.com/rebekahpanepinto __________________________________________