Humble Beginnings to Industry Giants – The Journeys of Home Services Legends

In part 1 of this conversation, we explored the wisdom gleaned from the panel of industry legends at RYNOx 2024. The legends in the panel are: Ken Goodrich, Dave Geiger, Mary Jean Anderson, Ken Haines, Frank DiMarco, and Wyatt Hepworth

These titans of the trades shared their wisdom on scaling businesses, overcoming challenges, and navigating the future landscape of the industry. But their lessons didn't stop there!

In part 2 of the conversation, they shared even more: Here are some of the key takeaways that can benefit entrepreneurs in home services. 

Organic growth is achievable. Even the most successful businesses often have modest beginnings. By learning from those more established, continuously improving, and surrounding yourself with talented people, even a small startup can achieve significant success.

The Power of Smart Hiring. Every panelist stressed the importance of hiring people who are smarter and more capable than them. This creates an environment where innovation and progress thrive.

Financing Challenges and Strategies. Keeping up with changing financing rates and adapting to new challenges is crucial to maintaining growth within the trades.

The Future of Online Sales. eCommerce disruption is inevitable, even within the trades. Business models need to evolve to maintain customer relationships and capitalize on this shift.

Leadership Makes the Difference. Traits like discipline, integrity, honesty, and the ability to lead by example were highlighted as essential, driving both growth and the capacity to adapt in a competitive market.

Remember, seeking knowledge from those who have built successful businesses is incredibly powerful. Tune in to part 2 of this conversation to learn from the best!

Key Takeaways

Intro (00:00)

Overcoming early business challenges (01:50)

The importance of hiring smarter people (03:08)

Financing challenges in the industry (05:44)

eCommerce and its impact on the trades (12:25)

Owning the customer relationship (15:06)

Evolution of private equity in the trades (17:28)

Defining leadership behaviors for success (22:45)

The impact of politics on business (27:50) 

Additional Resources

Connect with the Legends:

👉 Website

Ken Goodrich - https://www.goettl.com/

Dave Geiger - https://www.horizonservices.com/

Ken Haines - https://www.wrenchgroup.com/

Mary Jean Anderson - https://www.andersonplumbingheatingandair.com/

Frank DiMarco - https://servicechampions.com/

Wyatt Hepworth - https://anyhourservices.com/

👉 Instagram

Ken Goodrich - https://www.instagram.com/goettlair/

Dave Geiger - https://www.instagram.com/horizonservices/

Mary Jean Anderson - https://www.instagram.com/andersonpha/

Frank DiMarco - https://www.instagram.com/servicechampions/

Wyatt Hepworth - https://www.instagram.com/anyhourservices

👉 Facebook

Ken Goodrich - https://www.facebook.com/Goettl

Dave Geiger - https://www.facebook.com/HorizonServices/

Ken Haines - https://www.facebook.com/wrenchgroup/

Mary Jean Anderson - https://www.facebook.com/AndersonPlumbingHeatingandAir

Frank DiMarco - https://www.facebook.com/ServiceChampions/

Wyatt Hepworth - https://www.facebook.com/AnyHourServices

👉 LinkedIn

Ken Goodrich - https://www.linkedin.com/in/kenneth-d-goodrich-ba580427/

Dave Geiger -.css-j9qmi7{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;font-weight:700;margin-bottom:1rem;margin-top:2.8rem;width:100%;-webkit-box-pack:start;-ms-flex-pack:start;-webkit-justify-content:start;justify-content:start;padding-left:5rem;}@media only screen and (max-width: 599px){.css-j9qmi7{padding-left:0;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;}}.css-j9qmi7 svg{fill:#27292D;}.css-j9qmi7 .eagfbvw0{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;color:#27292D;}