Book Review: Never Split the Difference

"Meeting half way results in a bad deal for both parties" - Chris Voss

I've been waiting a while to do a podcast on this book, I just love it, Never Split the Difference by Chris Voss.

Chris Voss was a celebrated FBI hostage negotiator who become a master in negotiations. So many of the lessons I've learned through coaching was solidified by reading this book.

Chris does a masterful job, teaching each of his concepts with a field example and how it worked in real life. Concepts such as:

• Tactical Empathy
• Labelling
• Mirroring
• Why No is a good thing in negotiations
• Deadlines
• The "F" word - Fair
• Creating the illusion of control

I highly recommend this book, you will be sucked in from page one and you will learn a new way to communicate and get what you want.

Pete
petebeskas.com