Episode 90 - An Insightful Conversation with Tommy Mello

Service Success Academy welcomes Tommy Mello to episode #90 of Pipeline to Profitability. Tommy went from $50k in debt to owning a $200 million dollar home service business. Founder of the Home Service Expert as well the author of a few great books the Home Service Millionaire & Elevate.

 

If you are a plumbing or drain business owner or manager looking to generate more revenue from your existing plumbing and drain calls, without complicated or pushy sales tactics. I want to let you know that each month I work with a limited number of companies.

 

Email me at [e-mail] with the words “I’m Ready” and I’ll get you the details.

 

Tommy’s book recommendations: Private Equity Playbook by Adam Coffey and Buy Back Your Time by Dan Martell

 

Home Service Expert: homeserviceexpert.com/group

 

Home Service Expert Podcast: https://homeserviceexpert.com/podcast/allan-ferguson

 

Find Tommy on Linkedin, Facebook, and Instagram.

 

Looking to grow your drain division? Get started here: https://www.servicesuccessacademy.com/

 

Find us on social

 

Facebook: https://facebook.com/servicesuccessacademy 

Instagram: https://instagram.com/servicesuccess_academy

Community: https://facebook.com/groups/servicesuccessacademy

 

Allan Ferguson welcomes a special guest, Tommy Mello, to an exciting episode of the Pipeline to Profitability podcast, where he shares his fascinating entrepreneurial journey. Once $50,000 in debt, Tommy climbed the success ladder and now owns a $200 million home service business. This episode, sponsored by Service Success Academy, aims to inspire home service professionals and provide practical business advice.

The founder of the Home Service Expert, Tommy discusses the need for excellent employees and their role in business growth. He also reveals his courageous venture into the garage door business and how he emerged successful despite early struggles. Stressing on the importance of planning and branding, Tommy shares wisdom for entrepreneurs looking to scale small family-run business or aiming at multimillion-dollar enterprises.

Tommy and Alan also dive into the untapped potential of marketing for growing businesses. They emphasize the role of Google tools for cost-effective marketing and increasing your digital footprint. Also, they shed light on the power of customer relationship management tools such as Service Titan, Housecall Pro, and Jobber. Branding forms an integral part of the discussion with the mantra, "you are your brand," resonating throughout the conversation.

Emphasizing that a happy workforce is the backbone of a successful company, Tommy shares how providing competitive packages for his employees resulted in soaring company profits. The podcast also explores the importance of developing systems for efficient hiring, training, and employee retention. Wrapping up the episode, Tommy urges listeners to contact him for any queries or interest in taking a shop tour at his Phoenix-based company.