December 17, 2023 • 26 mins
In this episode of the RV Rental Secrets Podcast, host Stacy Maxon, welcomes guests Lisa and Jason from My RV Resource. The episode kicks off with an introduction to My RV Resource, a comprehensive online directory with over 11,000 listings across 16 categories, serving as a valuable resource for RV owners to find services such as towing, transport, storage, repair, and inspections.
Lisa and Jason, who are both master-certified RV inspectors, share insights into their journey and the formation of My RV Resource in response to customer requests. They discuss the importance of the directory for RV rental businesses in finding reliable repair facilities, especially when dealing with remote locations and unfamiliar service providers.
The conversation touches on the various aspects of RV inspections, highlighting the meticulous process involved in examining the chassis, electrical systems, plumbing, and other components. The hosts emphasize the significance of regular inspections for ensuring the safety and reliability of RV rental units.
The discussion takes a deeper dive into the role of master certification for RV inspectors, detailing the rigorous requirements and ongoing commitments necessary for this distinction. Lisa and Jason share their experience and dedication to maintaining the highest standards in the inspection process, having completed over 1,000 inspections and garnered over 100 five-star reviews on Google.
The hosts stress the importance of customer education, recounting an incident where a lack of awareness led to a potentially hazardous situation with propane in an RV rental. They also address the value of inspections in different scenarios, including pre-purchase inspections for both new and used RVs, end-of-warranty inspections, and annual maintenance inspections for rental companies.
The conversation touches on common issues discovered during inspections, such as sealant maintenance in warm climates, potential problems with AC units, and overlooked safety measures like checking emergency exits. The hosts emphasize the role of regular inspections in contributing to customer satisfaction and preventing future headaches.
The hosts wrap up the episode by sharing tips on successfully working together as a couple in the RV industry, emphasizing the importance of clear task delineation and effective communication.
As a bonus, listeners are directed to Jason's YouTube series, "The Weekly One Reason to get an RV Inspection," providing valuable insights and information for consumers considering RV inspections.
The episode concludes with information on how listeners can connect with Lisa and Jason, either for RV inspection services in Florida through myrvinspection.com or for accessing the RV services directory on myrvresource.com. Social media links and details about Jason's YouTube series are also provided in the show notes for further engagement.
For RV inspection services in Florida visit myrvinspection.com
To access the RV services directory go to myrvresource.com
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Transcript
Episode Transcript
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Welcome to the RV Rental Secrets Podcast.
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.999I'm your host, Stacey Maxson, and I'm thrilled to guide you through the journey of launching, growing, and managing a profitable RV rental business. 3 00:00:09,550.9977324263 --> 00:00:11,690.997732426 Welcome to the RV Rental Secret Podcast. 4 00:00:11,750.997732426 --> 00:00:16,150.997732426 Today I have Lisa and Jason from My RV Resource with us. 5 00:00:16,150.997732426 --> 00:00:17,0.997732426 Welcome guys. 6 00:00:17,0.997732426 --> 00:00:24,730.998732426 Thanks for having us so can you go ahead and tell me a little bit more about yourselves and My RV Resource? Sure. 7 00:00:25,220.998732426 --> 00:00:27,780.998732426 Jason and I actually own two businesses. 8 00:00:27,790.998732427 --> 00:00:43,50.998732426 My RV Inspection is our main business and as In response to our customers requests, we ended up forming my RV resource and building a website that it's like the yellow pages for RV services. 9 00:00:43,460.997732426 --> 00:00:48,550.997732426 And so we have 11, 000 listings across 16 different categories. 10 00:00:48,960.998732426 --> 00:00:56,920.999732427 In the RV industry, we have towing and transport and storage and repair and detailing as well as inspections. 11 00:00:56,940.999732427 --> 00:00:57,470.999732427 And so. 12 00:00:57,665.999732427 --> 00:01:02,595.999732427 to help people find mobile repair on the road was mostly why we started it. 13 00:01:02,615.999732427 --> 00:01:13,465.998732427 So we're both master certified RV inspectors, and we run our business full time from our fifth wheel here in Tampa, Florida. 14 00:01:13,465.998732427 --> 00:01:14,25.998732427 Very good. 15 00:01:14,75.998732427 --> 00:01:19,295.998732427 First I want to just talk about how much I love my RV resource. 16 00:01:19,315.998732427 --> 00:01:30,405.998732427 As an RV rental owner, you know, it can be so hard to find repair facilities, especially when our renters are, you know, across country and we're not familiar with someone in the area. 17 00:01:30,685.998732427 --> 00:01:37,65.998732427 So I find as an RV rental business, it's a great place to go and to find people that can. 18 00:01:37,320.998732427 --> 00:01:41,470.99873243 service the RVs or repair them you know, when they're not on site. 19 00:01:41,500.99873243 --> 00:01:44,740.99873243 So I feel like that's a really great help to all of us. 20 00:01:45,460.99873243 --> 00:01:47,490.99873243 And I'll just add to that as well. 21 00:01:47,690.99873243 --> 00:01:53,270.99873243 We've partnered with harvest hosts and they share us with their 250, 000 members. 22 00:01:53,550.99873243 --> 00:02:08,20.99873243 So there are lots of harvest host members that are also utilizing the directory as well as we know for a fact that coach net uses our directory to find different service categories all across the U. 23 00:02:08,20.99873243 --> 00:02:08,350.99873243 S. 24 00:02:08,750.99873243 --> 00:02:11,895.89873243 And Alliance actually sends it. 25 00:02:12,155.99873243 --> 00:02:19,225.99873243 their customers to my RV resource if they can't get to them, you know, at a dealership or at the manufacturer plants. 26 00:02:19,225.99873243 --> 00:02:22,35.99873243 So we're growing and it's very exciting. 27 00:02:22,135.99873243 --> 00:02:23,515.99873243 It's very exciting right now. 28 00:02:23,515.99873243 --> 00:02:24,560.89873243 So thanks for the compliment. 29 00:02:25,70.99873243 --> 00:02:25,860.99873243 Oh, no problem. 30 00:02:25,900.99873243 --> 00:02:33,970.99873243 How, how long has the website been in existence? So we started it back in 2019, the end of 2019. 31 00:02:34,330.99873243 --> 00:02:39,800.99873243 And we just got a, we just switched over and did a complete overhaul. 32 00:02:40,70.99873243 --> 00:02:42,80.99773243 And we're using a brand new platform. 33 00:02:42,90.99773243 --> 00:02:43,330.99873243 It's a lot faster. 34 00:02:43,330.99873243 --> 00:02:45,90.99873243 It's a lot more beautiful. 35 00:02:45,440.99873243 --> 00:02:51,550.99873243 And that was just at a right around our four year anniversary, which is the end of November, 2019. 36 00:02:52,380.99873243 --> 00:02:52,790.99873243 Great. 37 00:02:53,390.99873243 --> 00:02:54,890.99873243 Now I'll rewind a little bit. 38 00:02:54,910.99873243 --> 00:03:00,210.99873243 Like, I know you had mentioned that you and your husband are both master certified inspectors. 39 00:03:00,210.99873243 --> 00:03:04,760.99873243 Like, what does that mean exactly? I'll let Jason take the wheel on that one. 40 00:03:05,540.99873243 --> 00:03:08,530.99873243 So, we were trained as RV inspectors. 41 00:03:08,820.99873243 --> 00:03:12,650.99873243 We also have a certification for technician. 42 00:03:13,130.99873243 --> 00:03:14,750.99873243 And that is part of being a master. 43 00:03:15,145.99873243 --> 00:03:28,325.99873243 To be a certified inspector, you don't have to have the RV technician, but as a master, you do you know, to be a certified tech, you go through the course, you get the certification, keep your certification up with CEUs, things like that. 44 00:03:28,645.99873243 --> 00:03:31,105.99773243 You're able to apply for master certification. 45 00:03:31,162.66539909 --> 00:03:34,712.66539909 There are only four master certified inspectors in the country. 46 00:03:35,92.66539909 --> 00:03:36,762.66539909 Me and my wife, two of them. 47 00:03:36,827.66539909 --> 00:03:51,574.22322222 And there's a reason for that because it's difficult to get a lot of the things sound easy, you know, like keeping a website up for two years you know, your business insurance for two years it, you know, you got to have a minimum of 50 inspections over the past two years. 48 00:03:52,44.22322222 --> 00:03:58,444.22322222 You got to have at least 10 verifiable reviews you know, with high ratings. 49 00:03:59,294.22322222 --> 00:04:06,714.22322222 And then the really difficult part is that you have to submit 50 inspection reports. 50 00:04:07,559.22322222 --> 00:04:12,909.22322222 To the NRVIA and they have a committee of people that check them for quality. 51 00:04:13,779.22322222 --> 00:04:17,439.22322222 And this is where it gets difficult because they're looking at grammar. 52 00:04:17,829.22322222 --> 00:04:27,459.22322222 They're looking at the quality of the report, making sure you're not overstating things or understating things so that the customer gets the best report possible. 53 00:04:27,909.22322222 --> 00:04:30,39.22322222 And so that's where the difficulty comes in. 54 00:04:30,39.22322222 --> 00:04:35,449.22322222 Cause that committee goes over those 50 reports and, you know, they, they are tough on them. 55 00:04:35,589.22322222 --> 00:04:36,489.22322222 They, they want. 56 00:04:37,49.22322222 --> 00:04:37,769.22322222 perfection. 57 00:04:37,769.22322222 --> 00:04:51,19.22272222 We also have to do we have to be published either by attending rallies and hosting educational seminars or doing seminars with our peers or being published in one of the major publications like R. 58 00:04:51,19.22272222 --> 00:04:51,179.22222222 V. 59 00:04:51,179.22222222 --> 00:04:51,909.22222222 Pro or R. 60 00:04:51,909.22222222 --> 00:04:52,69.22222222 V. 61 00:04:52,69.22322222 --> 00:04:52,819.22322222 Business or R. 62 00:04:52,819.22322222 --> 00:04:53,19.22272222 V. 63 00:04:53,19.22272222 --> 00:04:53,499.22222222 News. 64 00:04:53,909.22222222 --> 00:04:58,439.22322222 And I'll just mention to the minimums are 50 inspections. 65 00:04:58,469.22322222 --> 00:05:05,209.12322222 But Jason and I just completed our 1, 000 inspection a few weeks ago. 66 00:05:05,249.12322222 --> 00:05:06,509.12322222 It's probably been a month now. 67 00:05:06,509.12322222 --> 00:05:11,159.12322222 Who knows? And we have over 100 five star reviews on Google. 68 00:05:11,169.12222222 --> 00:05:12,909.12322222 So we're really proud of that. 69 00:05:13,229.12322222 --> 00:05:16,429.12222222 And we also help to train other inspectors. 70 00:05:16,609.12322222 --> 00:05:18,959.12322222 And what I mean by train is we mentor them. 71 00:05:19,219.12222222 --> 00:05:21,559.12322222 We help them when they have questions. 72 00:05:21,559.12322222 --> 00:05:28,849.12322222 And we hold monthly office hours meetings with Our peers so that they can come to us and ask us questions. 73 00:05:28,859.12322222 --> 00:05:38,819.12322222 So we're really committed to making the inspection process smooth and helping our peers as well by maintaining that master certification. 74 00:05:39,339.12322222 --> 00:05:43,419.12322222 Yeah, that's an amazing feat because I know how much goes into an inspection. 75 00:05:43,419.12322222 --> 00:05:49,909.12222222 Like, we sold one of our RVs and an inspector came out to inspect it for the buyer. 76 00:05:50,159.12322222 --> 00:05:52,489.12322222 And the inspector was there for like 8 hours. 77 00:05:52,509.12322222 --> 00:05:55,909.12322222 Like, I was amazed at how much goes into it. 78 00:05:56,279.12322222 --> 00:06:04,239.12322222 You know, even compared to, like, a home inspection, I feel like, you know, they're done in a couple hours, but the RV inspection is so much more thorough. 79 00:06:04,589.12322222 --> 00:06:17,539.12322222 So can you touch on, like, a couple points of, like, what inspectors are looking for during the inspection? So, unlike a home inspection and RV is on wheels, there's a chassis there. 80 00:06:17,899.12322222 --> 00:06:20,749.12222222 So we are going to look at that chassis. 81 00:06:20,749.12322222 --> 00:06:21,529.12322222 It's all visual. 82 00:06:21,539.12322222 --> 00:06:23,59.12322222 We're not allowed to take things apart. 83 00:06:23,409.12322222 --> 00:06:25,489.12272222 Right? So it's a visual inspection. 84 00:06:25,489.12272222 --> 00:06:27,609.12222222 So we're visually inspecting that chassis. 85 00:06:27,899.12222222 --> 00:06:29,399.12222222 That is something the house doesn't have. 86 00:06:29,669.12322222 --> 00:06:34,59.12322222 Now, a home inspector isn't going to be inspecting your furniture. 87 00:06:34,679.12322222 --> 00:06:43,439.12322222 You know, you're not going to have Several plumbing systems in a house to inspect where we do in an RV, we have three electrical systems. 88 00:06:43,439.12322222 --> 00:06:54,299.12222222 We have to go through your 12 volt system, your 120 volt system and your chassis voltage system, which is another 12 volt system that's separate from the others. 89 00:06:54,899.12322222 --> 00:07:01,559.12322222 So you know, water RVs up a lot worse than in a house. 90 00:07:01,954.12322222 --> 00:07:07,254.12322222 And so we have ways of trying to find those kind of things. 91 00:07:07,484.12322222 --> 00:07:13,914.12222222 So we go over and from the roof to the ground, anything that's in that RV, we're putting our hands on. 92 00:07:13,914.12322222 --> 00:07:15,894.12322222 We're making sure it works properly. 93 00:07:15,894.12322222 --> 00:07:18,104.12222222 We're going to tell you the condition of it as well. 94 00:07:18,544.12322222 --> 00:07:23,384.12322222 So imagine all the different bells and whistles that can be in these RVs. 95 00:07:23,864.12322222 --> 00:07:28,764.12322222 I have inspected RVs with 11 to 13 touch screens. 96 00:07:29,114.12322222 --> 00:07:39,4.12322222 Where you control everything and you have to inspect every button on every one of those because just because it works on one screen doesn't mean it works on the other. 97 00:07:39,534.12322222 --> 00:07:45,214.12322222 Yeah, I didn't even think of that like all the electronics that come along with the Arby's nowadays. 98 00:07:45,264.12322222 --> 00:07:50,234.12372222 I'm sure that, you, adds to the time for the inspection for sure. 99 00:07:50,234.22372222 --> 00:07:59,929.12372222 A good example that I like to tell people that Nobody really thinks about either is if we're doing a diesel pusher and it has three A. 100 00:07:59,939.12372222 --> 00:08:00,269.12372222 C. 101 00:08:00,269.12372222 --> 00:08:01,499.12372222 Units in it too. 102 00:08:01,709.12372222 --> 00:08:04,889.12372222 And they typically will have a heat pump or a heat strip in it. 103 00:08:05,119.12372222 --> 00:08:10,969.12272222 So you have to do each one of those air conditioners separately and each one of the heat strips. 104 00:08:11,159.12372222 --> 00:08:18,899.12372222 You know, it's a whole separate process for that in addition to the one or two furnaces or whatever heating the coach has in. 105 00:08:18,909.12372222 --> 00:08:24,69.12372222 So that in and of itself could potentially take an hour sometimes just to do that. 106 00:08:24,289.12372222 --> 00:08:24,689.12372222 Mm hmm. 107 00:08:24,939.12372222 --> 00:08:25,959.12372222 Yeah, that's a good point. 108 00:08:26,279.12372222 --> 00:08:30,439.12372222 Now kind of bringing this around to the RV rental side. 109 00:08:30,759.12372222 --> 00:08:41,329.12372222 What elements of an RV inspection do you think are crucial for ensuring the safety and reliability for RV rental units? So, part of it is the propane system. 110 00:08:41,839.12472222 --> 00:08:44,979.12472222 We want to make sure there's no leak in the propane system, obviously. 111 00:08:44,979.12472222 --> 00:08:53,649.12472222 And then, you know, your detectors, your fire extinguisher, the fire extinguishers that come in RVs are supposed to be replaced every 12 years. 112 00:08:53,789.22472222 --> 00:09:02,139.12472222 The LP detectors that are in RVs should be replaced every five years, regardless of whether they appear to be working properly or not. 113 00:09:02,379.12472222 --> 00:09:11,499.12372222 They get dust particles and things like that in them, and then they quit working to the same effectiveness, if you will, as they did when they were new. 114 00:09:11,769.12472222 --> 00:09:13,299.12472222 You know, roof leaks. 115 00:09:13,874.12572222 --> 00:09:23,964.12572222 Tires, the chassis, there's a lot that goes into these that are safety concerns for somebody who may be towing or driving an RV that's maybe never done it before. 116 00:09:23,964.12572222 --> 00:09:44,807.46105556 Now do you guys when you do inspections is it mostly for people that are buying one or do you ever do inspections like on a regular basis for like rental businesses or? Typically, most of our clients are pre purchase inspect inspections that we do for them, but we also do them for sellers sometimes as well. 117 00:09:45,7.46005556 --> 00:09:56,527.46105556 But we really think that it's important that you do the end of warranty inspections, which not a lot of people think of, you know, maybe three, three or four months before your warranty runs out. 118 00:09:56,557.46105556 --> 00:10:00,287.46105556 You'll want to get an independent inspection so that. 119 00:10:00,492.46105556 --> 00:10:07,432.46105556 you can submit those things or go have those things repaired and submit that report onto your warranty companies. 120 00:10:08,12.46105556 --> 00:10:12,692.46005556 Jason, anything to add to that? And yeah, we have done some for rental companies. 121 00:10:13,52.46105556 --> 00:10:18,72.46105556 There are rental companies out there that they expect them yearly. 122 00:10:18,322.46005556 --> 00:10:24,792.46105556 But some of the things that they expect are not what we as certified inspectors do because we don't take them apart. 123 00:10:25,457.46105556 --> 00:10:34,797.46105556 Yeah, some of them expect you to have the bearings repacked, for example, and our insurance as inspectors does not cover us to work on them like that. 124 00:10:36,97.46005556 --> 00:10:41,207.46105556 But they definitely, that's something that definitely should be done on an annual basis. 125 00:10:41,407.46005556 --> 00:10:51,87.46105556 You know, you, we do the pre purchase inspection and an end of warranty inspection and then the, the maintenance and the upkeep thing should be done annually as well. 126 00:10:51,347.46105556 --> 00:10:51,647.46105556 I'll just. 127 00:10:52,352.46105556 --> 00:11:07,892.46105556 I'll speak a little about a story that we had when we went camping with a group of our friends we were at a large fairgrounds and somebody knew that Jason was an inspector and a repair technician at that time. 128 00:11:08,272.46105556 --> 00:11:15,152.46105556 And they kept smelling propane from a unit that they had rented off of a company. 129 00:11:15,192.46105556 --> 00:11:18,252.46105556 I don't even know what company they rented it from, but. 130 00:11:18,777.46105556 --> 00:11:21,807.46105556 That RV no longer contained propane. 131 00:11:22,287.46105556 --> 00:11:25,887.46105556 And so they took the propane away from the unit. 132 00:11:25,887.46105556 --> 00:11:33,87.46105556 So they thought they were averting risk by removing the propane, but they never capped off the propane line. 133 00:11:33,437.46105556 --> 00:11:33,587.46105556 Mm-Hmm. 134 00:11:33,617.46105556 --> 00:11:43,557.46105556 And so a newbie rvr who had never rented or owned an RV before hooked up a a, propane tank to it and thought he was going to get propane into the unit. 135 00:11:43,777.46105556 --> 00:11:51,157.46105556 And he was literally grilling, you know, 510 feet from the location of that propane tank. 136 00:11:51,207.46005556 --> 00:11:56,307.46105556 And so it's important for customer education so that they're aware as well. 137 00:11:56,747.46105556 --> 00:11:57,907.46005556 Yeah, definitely. 138 00:11:57,917.46105556 --> 00:12:02,147.46105556 And just to touch back on the point about the warranty inspection. 139 00:12:02,247.46105556 --> 00:12:04,147.46105556 That's honestly something I hadn't thought of. 140 00:12:04,147.46105556 --> 00:12:07,357.46055556 And a lot of, the rental units, are., 141 00:12:07,357.46055556 --> 00:12:14,897.35955556 2022 2021, you know, so they could be reaching the ends or the manufacturer's warranty. 142 00:12:14,897.36055556 --> 00:12:27,502.26055556 So, yeah, that's definitely something that people want to take into consideration and have that inspection done before their warranties going to and not only the manufacturer one, but a lot of people are getting you know, getting the extended warranties as well. 143 00:12:27,882.26055556 --> 00:12:29,122.26055556 So even go beyond that. 144 00:12:29,122.26055556 --> 00:12:41,972.26055556 So it's not just for that 2021 2022, you know, I would check with every everyone and see if they have extended warranties as well, because that's a service you could provide to your customers. 145 00:12:42,42.26055556 --> 00:12:42,752.26055556 Absolutely. 146 00:12:43,2.26055556 --> 00:12:44,242.26055556 Yeah, that's a great idea. 147 00:12:44,792.26055556 --> 00:12:46,112.26055556 We touched on it a little bit. 148 00:12:46,162.26055556 --> 00:12:56,182.26055556 You know, with the story that you said about education, but like, how else do you feel that regular inspections can contribute to customer satisfaction, Jason. 149 00:12:56,482.26155556 --> 00:13:04,932.26155556 So, maintenance, regular maintenance inspections, you know, getting on that roof checking your sealants and things like that. 150 00:13:05,697.26155556 --> 00:13:16,947.26155556 You know, draining your water heater and, and, you know, cleaning it out because calcium deposits build up in there and that can cause you a lot of plumbing issues and things like that. 151 00:13:17,317.26155556 --> 00:13:22,417.26155556 You're once again, your detectors, your fire extinguisher, you want to make sure all that stuff works. 152 00:13:22,787.26155556 --> 00:13:30,307.26155556 But there's a lot of maintenance that goes into an RV and inspector can come out and look at things and say, you should probably do this. 153 00:13:30,327.26155556 --> 00:13:37,717.26205556 You should probably do that for your maintenance, you know? So that's, that's really where regular inspection would come in handy. 154 00:13:38,167.26205556 --> 00:13:38,337.26205556 And. 155 00:13:38,482.26205556 --> 00:13:42,812.26205556 One thing that we've failed to mention we call them life safety issues. 156 00:13:42,812.26205556 --> 00:13:51,582.26205556 Jason's talking about the propane line and doing a leak test or looking at your detectors and one often very often overlooked. 157 00:13:51,592.26205556 --> 00:14:02,922.26205556 And it's especially important in the warm climates like we have here in the in central florida is checking those emergency exits because Lots. 158 00:14:02,972.26205556 --> 00:14:11,12.26205556 I can't tell you how many times we go to do inspections and the emergency exit windows do not open because they're not exercised. 159 00:14:11,132.26105556 --> 00:14:13,252.26105556 They're not typically used. 160 00:14:13,362.26205556 --> 00:14:17,622.26155556 So, and in Florida, the air is running all the time. 161 00:14:17,622.26155556 --> 00:14:19,452.26105556 So you're not opening your windows at all. 162 00:14:19,452.26105556 --> 00:14:24,872.26105556 And they're almost welded shut just by the material that they have on them. 163 00:14:24,882.26105556 --> 00:14:30,842.26105556 So it's super important to check those emergency exits on a regular basis. 164 00:14:31,257.26205556 --> 00:14:40,837.26205556 Yeah, I know for us, for our rentals, like, we do a, just our own inspection when the RV is going out, and then when it comes back. 165 00:14:41,47.26205556 --> 00:14:57,727.26205556 So, I mean, as a business owner, that's something that you can put on your checklist is, you know, each time it goes out, make sure you check the Exit windows, make sure you're checking, you know, and that the batteries are working in the smoke detector and that the CEO detector is working. 166 00:14:58,7.26205556 --> 00:15:02,7.26205556 Because obviously our most important thing is we want to make sure our renters are safe. 167 00:15:02,447.26205556 --> 00:15:07,537.26205556 You know, and then on the other side of it, if you're regularly keeping up on maintenance, then. 168 00:15:08,77.26205556 --> 00:15:10,797.26205556 Your renters are going to have a seamless experience. 169 00:15:11,47.26205556 --> 00:15:15,797.26205556 Obviously your most complaints are going to come in when something's not working as they expect it to. 170 00:15:16,137.26205556 --> 00:15:22,17.26205556 So, you know, the more you're maintaining the unit, the better experience the customer is going to have. 171 00:15:22,802.26205556 --> 00:15:23,612.26205556 Absolutely. 172 00:15:23,662.26205556 --> 00:15:28,302.26205556 And everything that we do goes down to customer satisfaction. 173 00:15:28,302.26205556 --> 00:15:39,862.26205556 So we're happy to help out in any way we can to help get that education both to your franchisees and to customers as well, or however you would like to formulate a plan to do that. 174 00:15:40,447.26205556 --> 00:15:59,913.92872222 Now, are there any preventative measures or maintenance strategies for issues that inspections often uncover? Like, with all the inspections that you do, do you often find that there are certain things that are happening in an RV over and over again? So, because we're here in Florida, Sealant, sealant, sealant. 175 00:16:00,373.92872222 --> 00:16:04,103.92872222 There's sealant on the sidewalls around all the cutouts and the trim. 176 00:16:04,393.92872222 --> 00:16:08,423.92872222 There's sealant on the roof and all of that needs to be maintained here in Florida. 177 00:16:08,433.92872222 --> 00:16:12,993.92872222 Sealant doesn't last very long because the UV rays, the heat, it dries out. 178 00:16:13,3.92872222 --> 00:16:17,733.92872222 Once it starts getting hard, it's going to start cracking soon. 179 00:16:18,23.92872222 --> 00:16:21,133.92872222 So you want to replace it before the cracking starts. 180 00:16:21,353.92872222 --> 00:16:22,723.92872222 So you don't get the water in. 181 00:16:23,133.92872222 --> 00:16:23,893.92872222 Another thing. 182 00:16:24,193.92872222 --> 00:16:57,263.8277222 You know, these RVs travel down the road, they're bouncing all over the place, and inside of your AC, there's a plenum area, you have the return where the air goes in, you have the cooled air output where the cooled air comes out, and there is a divider in there, if you will, and they should be taped up, a lot of times, these brand new RVs don't come where they're taped up, you start driving down the road, that thing jiggles out of place, And all of a sudden you're sucking cold air into your AC and trying to recool it. 183 00:16:57,343.9277222 --> 00:16:59,203.9277222 And that is not efficient at all. 184 00:16:59,363.9277222 --> 00:17:02,223.9267222 It will not allow the RV to stay cold. 185 00:17:02,493.9277222 --> 00:17:04,273.9267222 That's a big one here in Florida. 186 00:17:04,593.9267222 --> 00:17:07,873.9257222 It'll shorten the lifespan on the AC unit itself as well. 187 00:17:08,293.9267222 --> 00:17:09,123.9267222 Auburn Ness. 188 00:17:09,498.9267222 --> 00:17:10,308.9267222 thing like that. 189 00:17:10,578.9267222 --> 00:17:18,638.9267222 If you have an RV type refrigerator, you should be opening that vent, making sure that area is clear of any debris that can catch fire. 190 00:17:18,968.9267222 --> 00:17:22,738.9257222 Your furnace is a lot of times, especially here in Florida, we don't use them very often. 191 00:17:23,288.9257222 --> 00:17:27,378.9257222 You get those mud daubers and there's wasps building nests in the exhaust. 192 00:17:27,918.9267222 --> 00:17:33,523.8267222 Well, that's a fire hazard for one and for two, it may keep the furnace from running when you need it. 193 00:17:34,163.9267222 --> 00:17:41,613.9257222 I didn't warn you of this question ahead of time, but I just so my husband and I work together and obviously you guys work together. 194 00:17:41,623.9267222 --> 00:17:54,388.9272222 Like, what tips do you have, to work successfully with your spouse? I know we have a lot of husband and wife teams in the RV rental business, I would say, a clear delineation of tasks. 195 00:17:54,938.9272222 --> 00:18:03,588.9272222 We, when we first got started, it was very hard to make sure that we weren't doing work that this, the other person had already done. 196 00:18:03,728.9262222 --> 00:18:09,318.9272222 So for example, when Jason and I go to an inspection, he's typically doing the outside. 197 00:18:09,608.9272222 --> 00:18:12,458.9272222 And the chassis and the roof, including the chassis and the roof. 198 00:18:12,458.9272222 --> 00:18:14,258.9272222 And then I'm doing the inside. 199 00:18:14,598.9272222 --> 00:18:22,248.9272222 And then for the appliances that have interior and exterior portions, we kind of work in tandem with that. 200 00:18:22,878.9272222 --> 00:18:25,108.9262222 And so I think that it's important. 201 00:18:25,108.9262222 --> 00:18:29,818.9262222 Even though it's difficult when you're first starting out to say you're going to do this. 202 00:18:30,58.9262222 --> 00:18:31,138.9262222 I'm going to do that. 203 00:18:31,368.9262222 --> 00:18:42,488.9262222 And we're going to know that each other is doing it to the best of your own ability and then trying not to step on any toes when you think that it should be done a different way. 204 00:18:43,278.9262222 --> 00:18:50,468.9262222 Boy, that was really politically correct of me, don't you think? No, I agree. 205 00:18:50,478.9262222 --> 00:18:55,218.9262222 So the first year my husband and I were working together, it was just kind of a free for all. 206 00:18:55,218.9262222 --> 00:19:03,623.9262222 And we finally got to the point where we sat down and we literally wrote a list and on one side was his task and on the other side was my tasks. 207 00:19:03,623.9262222 --> 00:19:10,353.9262222 And from that point we were much more successful because you just knew that that was their thing. 208 00:19:10,353.9262222 --> 00:19:11,973.9262222 And you know, just. 209 00:19:12,468.9262222 --> 00:19:13,258.9262222 Let them do it. 210 00:19:13,308.9262222 --> 00:19:27,648.9262222 And yeah, like you said, to the best of their ability, you know, it's something that they you know, are probably better than you at, you know, we kind of split it up based on our strengths and weaknesses and yeah, it made for a much easier season for us. 211 00:19:28,218.9262222 --> 00:19:29,128.9252222 And I, yes. 212 00:19:29,188.9252222 --> 00:19:36,848.9262222 And I think that every Couple every team, whether it's husband and wife or partnership situations. 213 00:19:36,848.9262222 --> 00:19:50,288.9252222 I think that you inevitably you will go through a growing pains period and because you're both trying to get your legs under you and you don't really know exactly what your roles are when you're starting out with something new. 214 00:19:50,298.9252222 --> 00:19:56,588.9252222 So for like your franchisees as they come on board, you know, they're just trying to figure everything out. 215 00:19:56,918.9252222 --> 00:19:59,618.9252222 And so I think it does take. 216 00:19:59,953.9262222 --> 00:20:02,823.9262222 A little bit of time, have patience and have grace. 217 00:20:02,823.9262222 --> 00:20:06,923.9262222 Now I know you said that you're living full time in your RV right now. 218 00:20:06,933.9262222 --> 00:20:20,553.8436323 Has that always been the case, or have you ever just been part time in an RV? So when we, I was in healthcare for many, many years, over 20, over 25 years, and we actually bought our first RV. 219 00:20:20,583.8446323 --> 00:20:21,833.8446323 We got really lucky. 220 00:20:22,13.8436323 --> 00:20:32,773.8446323 We knew nothing about inspections and we bought a class a gas to make sure that we were going to be able to maintain a relationship while living in a class a gas. 221 00:20:33,208.8446323 --> 00:20:36,628.8446323 And it, it was a challenge because it was really small. 222 00:20:36,638.8446323 --> 00:20:37,858.8446323 It was an older unit. 223 00:20:38,258.8446323 --> 00:20:47,258.8446323 And we would go and I would do three month contracts at different hospitals and Jason would take care of the, house husband duties like laundries and groceries. 224 00:20:47,728.8446323 --> 00:20:51,328.8446323 But he has his strengths and he definitely needed something to do. 225 00:20:51,688.8446323 --> 00:21:01,8.8446323 And that's when we found the inspector program out of Athens, Texas with the N-R-V-I-A which we're forever grateful to because that's really where we got our start. 226 00:21:01,368.8446323 --> 00:21:30,388.8446323 And as soon as Jason got certified, a month later, hurricane Irma hit and we were in the Florida Keys doing FEMA inspections and now I'm gonna lose my way because this is a, it's a great story but we were full time in a Class A gas and now we've moved into full time in a fifth wheel because we're mostly stationary in Central Florida and it affords us the ability to live more comfortably in a fifth wheel. 227 00:21:30,388.8446323 --> 00:21:36,818.8446323 The only reason why I asked was just if there was any ever a point where you considered renting out your RV. 228 00:21:36,818.8446323 --> 00:21:39,528.8446323 But obviously, if you're living in it full time, that's not going to happen. 229 00:21:39,528.8446323 --> 00:21:43,208.8436323 Well, coincidentally we just put an offer in on a house. 230 00:21:43,718.8436323 --> 00:21:48,58.8446323 And so we are very much thinking about renting out our RV. 231 00:21:48,308.8446323 --> 00:21:49,38.8446323 Absolutely. 232 00:21:49,48.8446323 --> 00:21:51,518.8446323 Because we still want to have access to it. 233 00:21:51,828.8446323 --> 00:21:56,608.8446323 So I was gonna that was the thing that I forgot that I wanted to ask you before. 234 00:21:57,458.8446323 --> 00:21:58,358.8436323 Okay, very good. 235 00:21:58,698.8446323 --> 00:22:05,518.8446323 Is there anything else that you know, we haven't covered that you feel is important for our listeners to know about inspections. 236 00:22:05,518.8446323 --> 00:22:07,873.7456323 It can be the most important thing you do. 237 00:22:08,193.8456323 --> 00:22:11,393.8456323 They seem pricey, but we're going to save you headaches. 238 00:22:11,393.8456323 --> 00:22:12,523.8456323 We're going to save you money. 239 00:22:12,933.8456323 --> 00:22:17,323.8456323 Brand new or used, especially on the brand new ones. 240 00:22:18,113.8456323 --> 00:22:24,213.8456323 I mean, I have people that have walked away from brand new ones because of the things we found, and that's not what we're trying to do. 241 00:22:24,213.8456323 --> 00:22:26,243.8456323 We're not trying to get people to walk away from them. 242 00:22:26,243.8456323 --> 00:22:32,853.8456323 When we see some of the things we see, if you see a soft floor and a slide out, and the thing just came off the factory. 243 00:22:33,138.8456323 --> 00:22:36,828.8456323 Two months ago and it's sat in a dealership and the floors already soft. 244 00:22:37,248.8456323 --> 00:22:47,528.8446323 What other problems are already there, you know, so especially new because, you know, water intrusion, once you buy it is usually not covered by your warranty. 245 00:22:48,198.8456323 --> 00:22:50,28.8446323 And I will just add to that. 246 00:22:50,28.8446323 --> 00:23:06,808.8446323 What you want to do is you want to make sure that you get that pre purchase inspection of that brand new unit before you drive off the lot because these, these repair shops at these dealerships are just so inundated and it's very hard to get back on their schedule regardless of what the salesperson says. 247 00:23:06,998.8436323 --> 00:23:09,298.8446323 Well, you know, just sign the paperwork today. 248 00:23:09,468.8446323 --> 00:23:12,608.8446323 You can stay on our lot tonight and we're going to fix everything. 249 00:23:12,838.8446323 --> 00:23:17,788.8446323 The reality of it is, is you want as much stuff fixed before you sign on the dotted line. 250 00:23:18,368.8446323 --> 00:23:25,638.8446323 And then for used units, you want to be able to make sure that that thing is safe and and that's really what it's about. 251 00:23:25,648.8446323 --> 00:23:30,818.8436323 You want to make sure that it's safe and that they've been doing their maintenance to it. 252 00:23:31,58.8446323 --> 00:23:42,38.8446323 So many people will ask us what brand do we prefer? Or, you know, what years should we stay away from what, you know, should we not buy a COVID coach or, or whatever. 253 00:23:42,38.8446323 --> 00:23:45,328.8446323 And the reality of it is, is it's all comes down to maintenance. 254 00:23:45,588.8446323 --> 00:23:49,788.8441323 And in the RV rental space, you guys are that line of defense for them. 255 00:23:49,788.8441323 --> 00:24:08,868.8446323 And, and so, you know, those repairs and that, that maintenance is of utmost importance because you just don't want to have to, I love that, that you utilize my RV resource while you're Customers are out on the road, but I wish you didn't always have to, you know, I wish it could be for fun things. 256 00:24:08,868.8446323 --> 00:24:22,708.8446323 Yeah, now, if someone wants to hire you guys, like, if they're in Florida, where can they find your more information on that? And then also, if you want to give more information about my RV resource, so they can look that up as well. 257 00:24:23,588.8446323 --> 00:24:35,18.8436323 So they don't have to necessarily be in Florida, but if the rig is located in Florida, in central Florida, you can go to, I say Jason's website because we're, that's our delineation there. 258 00:24:35,408.8446323 --> 00:24:38,438.8446323 Jason's website is myrvinspection. 259 00:24:38,758.8436323 --> 00:24:39,208.8436323 com. 260 00:24:39,238.8446323 --> 00:24:44,518.8446323 And there is a get a quote button on the page on the homepage. 261 00:24:44,938.8446323 --> 00:24:56,328.8446323 And our website will immediately send a quote and let you know exactly how much it's going to be because the inspections are based on age and location and different factors. 262 00:24:56,798.8446323 --> 00:24:59,318.8446323 There's also sample reports on there. 263 00:24:59,318.8446323 --> 00:25:01,498.8436323 So you can kind of get an idea of what we do. 264 00:25:01,798.8436323 --> 00:25:03,428.8436323 There's lots of information on there. 265 00:25:03,458.8436323 --> 00:25:07,958.8441323 There's plenty of information there to figure out if it's something you want to do. 266 00:25:07,958.8441323 --> 00:25:11,498.8441323 Then my RV resource is my rv resource.com. 267 00:25:11,528.8441323 --> 00:25:14,348.8441323 It's like the yellow pages for RV services. 268 00:25:14,408.8441323 --> 00:25:20,318.8441323 And you can also find both companies on Facebook and my RV resource on Instagram. 269 00:25:20,798.8441323 --> 00:25:30,823.8441323 And we haven't mentioned your YouTube series, Jason, so do you wanna take it away with that? YoUTube I have a, a channel called The Weekly One Reason to get an RV inspection. 270 00:25:31,423.8441323 --> 00:25:33,523.8441323 And basically while I'm at inspections. 271 00:25:34,138.8441323 --> 00:25:44,538.8431323 When I see some different things, I'll point out what I saw, how people can find those kind of things themselves, and, and why it's important to get an inspection basically. 272 00:25:44,768.8431323 --> 00:25:47,518.8436323 You know, there's, there's a bunch of those videos there now. 273 00:25:47,518.8436323 --> 00:25:54,438.8441323 A lot of people tell me they saw them and that's how they found me, but it's, it's great information for the consumer. 274 00:25:54,438.8441323 --> 00:25:56,88.8441323 Whether they're getting an inspection or not. 275 00:25:56,738.8441323 --> 00:25:57,68.8441323 Yeah. 276 00:25:57,68.8441323 --> 00:25:57,548.8441323 Sounds it. 277 00:25:57,548.8441323 --> 00:26:03,98.8441323 I'll make sure to go ahead and put all those links in the show notes so that people can easily access that information. 278 00:26:03,518.8441323 --> 00:26:05,858.8441323 So thank you so much for joining me today. 279 00:26:05,858.8441323 --> 00:26:07,898.8441323 It was a pleasure to have you on the podcast. 280 00:26:07,898.8441323 --> 00:26:08,918.8441323 The pleasure was ours. 281 00:26:09,8.8441323 --> 00:26:09,308.8441323 Yes. 282 00:26:09,313.8441323 --> 00:26:09,848.8441323 Thank you.
Welcome to the RV Rental Secrets Podcast.
(00:02):
.999I'm your host, Stacey Maxson, and I'm thrilled to guide you through the journey of launching, growing, and managing a profitable RV rental business. 3 00:00:09,550.9977324263 --> 00:00:11,690.997732426 Welcome to the RV Rental Secret Podcast. 4 00:00:11,750.997732426 --> 00:00:16,150.997732426 Today I have Lisa and Jason from My RV Resource with us. 5 00:00:16,150.997732426 --> 00:00:17,0.997732426 Welcome guys. 6 00:00:17,0.997732426 --> 00:00:24,730.998732426 Thanks for having us so can you go ahead and tell me a little bit more about yourselves and My RV Resource? Sure. 7 00:00:25,220.998732426 --> 00:00:27,780.998732426 Jason and I actually own two businesses. 8 00:00:27,790.998732427 --> 00:00:43,50.998732426 My RV Inspection is our main business and as In response to our customers requests, we ended up forming my RV resource and building a website that it's like the yellow pages for RV services. 9 00:00:43,460.997732426 --> 00:00:48,550.997732426 And so we have 11, 000 listings across 16 different categories. 10 00:00:48,960.998732426 --> 00:00:56,920.999732427 In the RV industry, we have towing and transport and storage and repair and detailing as well as inspections. 11 00:00:56,940.999732427 --> 00:00:57,470.999732427 And so. 12 00:00:57,665.999732427 --> 00:01:02,595.999732427 to help people find mobile repair on the road was mostly why we started it. 13 00:01:02,615.999732427 --> 00:01:13,465.998732427 So we're both master certified RV inspectors, and we run our business full time from our fifth wheel here in Tampa, Florida. 14 00:01:13,465.998732427 --> 00:01:14,25.998732427 Very good. 15 00:01:14,75.998732427 --> 00:01:19,295.998732427 First I want to just talk about how much I love my RV resource. 16 00:01:19,315.998732427 --> 00:01:30,405.998732427 As an RV rental owner, you know, it can be so hard to find repair facilities, especially when our renters are, you know, across country and we're not familiar with someone in the area. 17 00:01:30,685.998732427 --> 00:01:37,65.998732427 So I find as an RV rental business, it's a great place to go and to find people that can. 18 00:01:37,320.998732427 --> 00:01:41,470.99873243 service the RVs or repair them you know, when they're not on site. 19 00:01:41,500.99873243 --> 00:01:44,740.99873243 So I feel like that's a really great help to all of us. 20 00:01:45,460.99873243 --> 00:01:47,490.99873243 And I'll just add to that as well. 21 00:01:47,690.99873243 --> 00:01:53,270.99873243 We've partnered with harvest hosts and they share us with their 250, 000 members. 22 00:01:53,550.99873243 --> 00:02:08,20.99873243 So there are lots of harvest host members that are also utilizing the directory as well as we know for a fact that coach net uses our directory to find different service categories all across the U. 23 00:02:08,20.99873243 --> 00:02:08,350.99873243 S. 24 00:02:08,750.99873243 --> 00:02:11,895.89873243 And Alliance actually sends it. 25 00:02:12,155.99873243 --> 00:02:19,225.99873243 their customers to my RV resource if they can't get to them, you know, at a dealership or at the manufacturer plants. 26 00:02:19,225.99873243 --> 00:02:22,35.99873243 So we're growing and it's very exciting. 27 00:02:22,135.99873243 --> 00:02:23,515.99873243 It's very exciting right now. 28 00:02:23,515.99873243 --> 00:02:24,560.89873243 So thanks for the compliment. 29 00:02:25,70.99873243 --> 00:02:25,860.99873243 Oh, no problem. 30 00:02:25,900.99873243 --> 00:02:33,970.99873243 How, how long has the website been in existence? So we started it back in 2019, the end of 2019. 31 00:02:34,330.99873243 --> 00:02:39,800.99873243 And we just got a, we just switched over and did a complete overhaul. 32 00:02:40,70.99873243 --> 00:02:42,80.99773243 And we're using a brand new platform. 33 00:02:42,90.99773243 --> 00:02:43,330.99873243 It's a lot faster. 34 00:02:43,330.99873243 --> 00:02:45,90.99873243 It's a lot more beautiful. 35 00:02:45,440.99873243 --> 00:02:51,550.99873243 And that was just at a right around our four year anniversary, which is the end of November, 2019. 36 00:02:52,380.99873243 --> 00:02:52,790.99873243 Great. 37 00:02:53,390.99873243 --> 00:02:54,890.99873243 Now I'll rewind a little bit. 38 00:02:54,910.99873243 --> 00:03:00,210.99873243 Like, I know you had mentioned that you and your husband are both master certified inspectors. 39 00:03:00,210.99873243 --> 00:03:04,760.99873243 Like, what does that mean exactly? I'll let Jason take the wheel on that one. 40 00:03:05,540.99873243 --> 00:03:08,530.99873243 So, we were trained as RV inspectors. 41 00:03:08,820.99873243 --> 00:03:12,650.99873243 We also have a certification for technician. 42 00:03:13,130.99873243 --> 00:03:14,750.99873243 And that is part of being a master. 43 00:03:15,145.99873243 --> 00:03:28,325.99873243 To be a certified inspector, you don't have to have the RV technician, but as a master, you do you know, to be a certified tech, you go through the course, you get the certification, keep your certification up with CEUs, things like that. 44 00:03:28,645.99873243 --> 00:03:31,105.99773243 You're able to apply for master certification. 45 00:03:31,162.66539909 --> 00:03:34,712.66539909 There are only four master certified inspectors in the country. 46 00:03:35,92.66539909 --> 00:03:36,762.66539909 Me and my wife, two of them. 47 00:03:36,827.66539909 --> 00:03:51,574.22322222 And there's a reason for that because it's difficult to get a lot of the things sound easy, you know, like keeping a website up for two years you know, your business insurance for two years it, you know, you got to have a minimum of 50 inspections over the past two years. 48 00:03:52,44.22322222 --> 00:03:58,444.22322222 You got to have at least 10 verifiable reviews you know, with high ratings. 49 00:03:59,294.22322222 --> 00:04:06,714.22322222 And then the really difficult part is that you have to submit 50 inspection reports. 50 00:04:07,559.22322222 --> 00:04:12,909.22322222 To the NRVIA and they have a committee of people that check them for quality. 51 00:04:13,779.22322222 --> 00:04:17,439.22322222 And this is where it gets difficult because they're looking at grammar. 52 00:04:17,829.22322222 --> 00:04:27,459.22322222 They're looking at the quality of the report, making sure you're not overstating things or understating things so that the customer gets the best report possible. 53 00:04:27,909.22322222 --> 00:04:30,39.22322222 And so that's where the difficulty comes in. 54 00:04:30,39.22322222 --> 00:04:35,449.22322222 Cause that committee goes over those 50 reports and, you know, they, they are tough on them. 55 00:04:35,589.22322222 --> 00:04:36,489.22322222 They, they want. 56 00:04:37,49.22322222 --> 00:04:37,769.22322222 perfection. 57 00:04:37,769.22322222 --> 00:04:51,19.22272222 We also have to do we have to be published either by attending rallies and hosting educational seminars or doing seminars with our peers or being published in one of the major publications like R. 58 00:04:51,19.22272222 --> 00:04:51,179.22222222 V. 59 00:04:51,179.22222222 --> 00:04:51,909.22222222 Pro or R. 60 00:04:51,909.22222222 --> 00:04:52,69.22222222 V. 61 00:04:52,69.22322222 --> 00:04:52,819.22322222 Business or R. 62 00:04:52,819.22322222 --> 00:04:53,19.22272222 V. 63 00:04:53,19.22272222 --> 00:04:53,499.22222222 News. 64 00:04:53,909.22222222 --> 00:04:58,439.22322222 And I'll just mention to the minimums are 50 inspections. 65 00:04:58,469.22322222 --> 00:05:05,209.12322222 But Jason and I just completed our 1, 000 inspection a few weeks ago. 66 00:05:05,249.12322222 --> 00:05:06,509.12322222 It's probably been a month now. 67 00:05:06,509.12322222 --> 00:05:11,159.12322222 Who knows? And we have over 100 five star reviews on Google. 68 00:05:11,169.12222222 --> 00:05:12,909.12322222 So we're really proud of that. 69 00:05:13,229.12322222 --> 00:05:16,429.12222222 And we also help to train other inspectors. 70 00:05:16,609.12322222 --> 00:05:18,959.12322222 And what I mean by train is we mentor them. 71 00:05:19,219.12222222 --> 00:05:21,559.12322222 We help them when they have questions. 72 00:05:21,559.12322222 --> 00:05:28,849.12322222 And we hold monthly office hours meetings with Our peers so that they can come to us and ask us questions. 73 00:05:28,859.12322222 --> 00:05:38,819.12322222 So we're really committed to making the inspection process smooth and helping our peers as well by maintaining that master certification. 74 00:05:39,339.12322222 --> 00:05:43,419.12322222 Yeah, that's an amazing feat because I know how much goes into an inspection. 75 00:05:43,419.12322222 --> 00:05:49,909.12222222 Like, we sold one of our RVs and an inspector came out to inspect it for the buyer. 76 00:05:50,159.12322222 --> 00:05:52,489.12322222 And the inspector was there for like 8 hours. 77 00:05:52,509.12322222 --> 00:05:55,909.12322222 Like, I was amazed at how much goes into it. 78 00:05:56,279.12322222 --> 00:06:04,239.12322222 You know, even compared to, like, a home inspection, I feel like, you know, they're done in a couple hours, but the RV inspection is so much more thorough. 79 00:06:04,589.12322222 --> 00:06:17,539.12322222 So can you touch on, like, a couple points of, like, what inspectors are looking for during the inspection? So, unlike a home inspection and RV is on wheels, there's a chassis there. 80 00:06:17,899.12322222 --> 00:06:20,749.12222222 So we are going to look at that chassis. 81 00:06:20,749.12322222 --> 00:06:21,529.12322222 It's all visual. 82 00:06:21,539.12322222 --> 00:06:23,59.12322222 We're not allowed to take things apart. 83 00:06:23,409.12322222 --> 00:06:25,489.12272222 Right? So it's a visual inspection. 84 00:06:25,489.12272222 --> 00:06:27,609.12222222 So we're visually inspecting that chassis. 85 00:06:27,899.12222222 --> 00:06:29,399.12222222 That is something the house doesn't have. 86 00:06:29,669.12322222 --> 00:06:34,59.12322222 Now, a home inspector isn't going to be inspecting your furniture. 87 00:06:34,679.12322222 --> 00:06:43,439.12322222 You know, you're not going to have Several plumbing systems in a house to inspect where we do in an RV, we have three electrical systems. 88 00:06:43,439.12322222 --> 00:06:54,299.12222222 We have to go through your 12 volt system, your 120 volt system and your chassis voltage system, which is another 12 volt system that's separate from the others. 89 00:06:54,899.12322222 --> 00:07:01,559.12322222 So you know, water RVs up a lot worse than in a house. 90 00:07:01,954.12322222 --> 00:07:07,254.12322222 And so we have ways of trying to find those kind of things. 91 00:07:07,484.12322222 --> 00:07:13,914.12222222 So we go over and from the roof to the ground, anything that's in that RV, we're putting our hands on. 92 00:07:13,914.12322222 --> 00:07:15,894.12322222 We're making sure it works properly. 93 00:07:15,894.12322222 --> 00:07:18,104.12222222 We're going to tell you the condition of it as well. 94 00:07:18,544.12322222 --> 00:07:23,384.12322222 So imagine all the different bells and whistles that can be in these RVs. 95 00:07:23,864.12322222 --> 00:07:28,764.12322222 I have inspected RVs with 11 to 13 touch screens. 96 00:07:29,114.12322222 --> 00:07:39,4.12322222 Where you control everything and you have to inspect every button on every one of those because just because it works on one screen doesn't mean it works on the other. 97 00:07:39,534.12322222 --> 00:07:45,214.12322222 Yeah, I didn't even think of that like all the electronics that come along with the Arby's nowadays. 98 00:07:45,264.12322222 --> 00:07:50,234.12372222 I'm sure that, you, adds to the time for the inspection for sure. 99 00:07:50,234.22372222 --> 00:07:59,929.12372222 A good example that I like to tell people that Nobody really thinks about either is if we're doing a diesel pusher and it has three A. 100 00:07:59,939.12372222 --> 00:08:00,269.12372222 C. 101 00:08:00,269.12372222 --> 00:08:01,499.12372222 Units in it too. 102 00:08:01,709.12372222 --> 00:08:04,889.12372222 And they typically will have a heat pump or a heat strip in it. 103 00:08:05,119.12372222 --> 00:08:10,969.12272222 So you have to do each one of those air conditioners separately and each one of the heat strips. 104 00:08:11,159.12372222 --> 00:08:18,899.12372222 You know, it's a whole separate process for that in addition to the one or two furnaces or whatever heating the coach has in. 105 00:08:18,909.12372222 --> 00:08:24,69.12372222 So that in and of itself could potentially take an hour sometimes just to do that. 106 00:08:24,289.12372222 --> 00:08:24,689.12372222 Mm hmm. 107 00:08:24,939.12372222 --> 00:08:25,959.12372222 Yeah, that's a good point. 108 00:08:26,279.12372222 --> 00:08:30,439.12372222 Now kind of bringing this around to the RV rental side. 109 00:08:30,759.12372222 --> 00:08:41,329.12372222 What elements of an RV inspection do you think are crucial for ensuring the safety and reliability for RV rental units? So, part of it is the propane system. 110 00:08:41,839.12472222 --> 00:08:44,979.12472222 We want to make sure there's no leak in the propane system, obviously. 111 00:08:44,979.12472222 --> 00:08:53,649.12472222 And then, you know, your detectors, your fire extinguisher, the fire extinguishers that come in RVs are supposed to be replaced every 12 years. 112 00:08:53,789.22472222 --> 00:09:02,139.12472222 The LP detectors that are in RVs should be replaced every five years, regardless of whether they appear to be working properly or not. 113 00:09:02,379.12472222 --> 00:09:11,499.12372222 They get dust particles and things like that in them, and then they quit working to the same effectiveness, if you will, as they did when they were new. 114 00:09:11,769.12472222 --> 00:09:13,299.12472222 You know, roof leaks. 115 00:09:13,874.12572222 --> 00:09:23,964.12572222 Tires, the chassis, there's a lot that goes into these that are safety concerns for somebody who may be towing or driving an RV that's maybe never done it before. 116 00:09:23,964.12572222 --> 00:09:44,807.46105556 Now do you guys when you do inspections is it mostly for people that are buying one or do you ever do inspections like on a regular basis for like rental businesses or? Typically, most of our clients are pre purchase inspect inspections that we do for them, but we also do them for sellers sometimes as well. 117 00:09:45,7.46005556 --> 00:09:56,527.46105556 But we really think that it's important that you do the end of warranty inspections, which not a lot of people think of, you know, maybe three, three or four months before your warranty runs out. 118 00:09:56,557.46105556 --> 00:10:00,287.46105556 You'll want to get an independent inspection so that. 119 00:10:00,492.46105556 --> 00:10:07,432.46105556 you can submit those things or go have those things repaired and submit that report onto your warranty companies. 120 00:10:08,12.46105556 --> 00:10:12,692.46005556 Jason, anything to add to that? And yeah, we have done some for rental companies. 121 00:10:13,52.46105556 --> 00:10:18,72.46105556 There are rental companies out there that they expect them yearly. 122 00:10:18,322.46005556 --> 00:10:24,792.46105556 But some of the things that they expect are not what we as certified inspectors do because we don't take them apart. 123 00:10:25,457.46105556 --> 00:10:34,797.46105556 Yeah, some of them expect you to have the bearings repacked, for example, and our insurance as inspectors does not cover us to work on them like that. 124 00:10:36,97.46005556 --> 00:10:41,207.46105556 But they definitely, that's something that definitely should be done on an annual basis. 125 00:10:41,407.46005556 --> 00:10:51,87.46105556 You know, you, we do the pre purchase inspection and an end of warranty inspection and then the, the maintenance and the upkeep thing should be done annually as well. 126 00:10:51,347.46105556 --> 00:10:51,647.46105556 I'll just. 127 00:10:52,352.46105556 --> 00:11:07,892.46105556 I'll speak a little about a story that we had when we went camping with a group of our friends we were at a large fairgrounds and somebody knew that Jason was an inspector and a repair technician at that time. 128 00:11:08,272.46105556 --> 00:11:15,152.46105556 And they kept smelling propane from a unit that they had rented off of a company. 129 00:11:15,192.46105556 --> 00:11:18,252.46105556 I don't even know what company they rented it from, but. 130 00:11:18,777.46105556 --> 00:11:21,807.46105556 That RV no longer contained propane. 131 00:11:22,287.46105556 --> 00:11:25,887.46105556 And so they took the propane away from the unit. 132 00:11:25,887.46105556 --> 00:11:33,87.46105556 So they thought they were averting risk by removing the propane, but they never capped off the propane line. 133 00:11:33,437.46105556 --> 00:11:33,587.46105556 Mm-Hmm. 134 00:11:33,617.46105556 --> 00:11:43,557.46105556 And so a newbie rvr who had never rented or owned an RV before hooked up a a, propane tank to it and thought he was going to get propane into the unit. 135 00:11:43,777.46105556 --> 00:11:51,157.46105556 And he was literally grilling, you know, 510 feet from the location of that propane tank. 136 00:11:51,207.46005556 --> 00:11:56,307.46105556 And so it's important for customer education so that they're aware as well. 137 00:11:56,747.46105556 --> 00:11:57,907.46005556 Yeah, definitely. 138 00:11:57,917.46105556 --> 00:12:02,147.46105556 And just to touch back on the point about the warranty inspection. 139 00:12:02,247.46105556 --> 00:12:04,147.46105556 That's honestly something I hadn't thought of. 140 00:12:04,147.46105556 --> 00:12:07,357.46055556 And a lot of, the rental units, are., 141 00:12:07,357.46055556 --> 00:12:14,897.35955556 2022 2021, you know, so they could be reaching the ends or the manufacturer's warranty. 142 00:12:14,897.36055556 --> 00:12:27,502.26055556 So, yeah, that's definitely something that people want to take into consideration and have that inspection done before their warranties going to and not only the manufacturer one, but a lot of people are getting you know, getting the extended warranties as well. 143 00:12:27,882.26055556 --> 00:12:29,122.26055556 So even go beyond that. 144 00:12:29,122.26055556 --> 00:12:41,972.26055556 So it's not just for that 2021 2022, you know, I would check with every everyone and see if they have extended warranties as well, because that's a service you could provide to your customers. 145 00:12:42,42.26055556 --> 00:12:42,752.26055556 Absolutely. 146 00:12:43,2.26055556 --> 00:12:44,242.26055556 Yeah, that's a great idea. 147 00:12:44,792.26055556 --> 00:12:46,112.26055556 We touched on it a little bit. 148 00:12:46,162.26055556 --> 00:12:56,182.26055556 You know, with the story that you said about education, but like, how else do you feel that regular inspections can contribute to customer satisfaction, Jason. 149 00:12:56,482.26155556 --> 00:13:04,932.26155556 So, maintenance, regular maintenance inspections, you know, getting on that roof checking your sealants and things like that. 150 00:13:05,697.26155556 --> 00:13:16,947.26155556 You know, draining your water heater and, and, you know, cleaning it out because calcium deposits build up in there and that can cause you a lot of plumbing issues and things like that. 151 00:13:17,317.26155556 --> 00:13:22,417.26155556 You're once again, your detectors, your fire extinguisher, you want to make sure all that stuff works. 152 00:13:22,787.26155556 --> 00:13:30,307.26155556 But there's a lot of maintenance that goes into an RV and inspector can come out and look at things and say, you should probably do this. 153 00:13:30,327.26155556 --> 00:13:37,717.26205556 You should probably do that for your maintenance, you know? So that's, that's really where regular inspection would come in handy. 154 00:13:38,167.26205556 --> 00:13:38,337.26205556 And. 155 00:13:38,482.26205556 --> 00:13:42,812.26205556 One thing that we've failed to mention we call them life safety issues. 156 00:13:42,812.26205556 --> 00:13:51,582.26205556 Jason's talking about the propane line and doing a leak test or looking at your detectors and one often very often overlooked. 157 00:13:51,592.26205556 --> 00:14:02,922.26205556 And it's especially important in the warm climates like we have here in the in central florida is checking those emergency exits because Lots. 158 00:14:02,972.26205556 --> 00:14:11,12.26205556 I can't tell you how many times we go to do inspections and the emergency exit windows do not open because they're not exercised. 159 00:14:11,132.26105556 --> 00:14:13,252.26105556 They're not typically used. 160 00:14:13,362.26205556 --> 00:14:17,622.26155556 So, and in Florida, the air is running all the time. 161 00:14:17,622.26155556 --> 00:14:19,452.26105556 So you're not opening your windows at all. 162 00:14:19,452.26105556 --> 00:14:24,872.26105556 And they're almost welded shut just by the material that they have on them. 163 00:14:24,882.26105556 --> 00:14:30,842.26105556 So it's super important to check those emergency exits on a regular basis. 164 00:14:31,257.26205556 --> 00:14:40,837.26205556 Yeah, I know for us, for our rentals, like, we do a, just our own inspection when the RV is going out, and then when it comes back. 165 00:14:41,47.26205556 --> 00:14:57,727.26205556 So, I mean, as a business owner, that's something that you can put on your checklist is, you know, each time it goes out, make sure you check the Exit windows, make sure you're checking, you know, and that the batteries are working in the smoke detector and that the CEO detector is working. 166 00:14:58,7.26205556 --> 00:15:02,7.26205556 Because obviously our most important thing is we want to make sure our renters are safe. 167 00:15:02,447.26205556 --> 00:15:07,537.26205556 You know, and then on the other side of it, if you're regularly keeping up on maintenance, then. 168 00:15:08,77.26205556 --> 00:15:10,797.26205556 Your renters are going to have a seamless experience. 169 00:15:11,47.26205556 --> 00:15:15,797.26205556 Obviously your most complaints are going to come in when something's not working as they expect it to. 170 00:15:16,137.26205556 --> 00:15:22,17.26205556 So, you know, the more you're maintaining the unit, the better experience the customer is going to have. 171 00:15:22,802.26205556 --> 00:15:23,612.26205556 Absolutely. 172 00:15:23,662.26205556 --> 00:15:28,302.26205556 And everything that we do goes down to customer satisfaction. 173 00:15:28,302.26205556 --> 00:15:39,862.26205556 So we're happy to help out in any way we can to help get that education both to your franchisees and to customers as well, or however you would like to formulate a plan to do that. 174 00:15:40,447.26205556 --> 00:15:59,913.92872222 Now, are there any preventative measures or maintenance strategies for issues that inspections often uncover? Like, with all the inspections that you do, do you often find that there are certain things that are happening in an RV over and over again? So, because we're here in Florida, Sealant, sealant, sealant. 175 00:16:00,373.92872222 --> 00:16:04,103.92872222 There's sealant on the sidewalls around all the cutouts and the trim. 176 00:16:04,393.92872222 --> 00:16:08,423.92872222 There's sealant on the roof and all of that needs to be maintained here in Florida. 177 00:16:08,433.92872222 --> 00:16:12,993.92872222 Sealant doesn't last very long because the UV rays, the heat, it dries out. 178 00:16:13,3.92872222 --> 00:16:17,733.92872222 Once it starts getting hard, it's going to start cracking soon. 179 00:16:18,23.92872222 --> 00:16:21,133.92872222 So you want to replace it before the cracking starts. 180 00:16:21,353.92872222 --> 00:16:22,723.92872222 So you don't get the water in. 181 00:16:23,133.92872222 --> 00:16:23,893.92872222 Another thing. 182 00:16:24,193.92872222 --> 00:16:57,263.8277222 You know, these RVs travel down the road, they're bouncing all over the place, and inside of your AC, there's a plenum area, you have the return where the air goes in, you have the cooled air output where the cooled air comes out, and there is a divider in there, if you will, and they should be taped up, a lot of times, these brand new RVs don't come where they're taped up, you start driving down the road, that thing jiggles out of place, And all of a sudden you're sucking cold air into your AC and trying to recool it. 183 00:16:57,343.9277222 --> 00:16:59,203.9277222 And that is not efficient at all. 184 00:16:59,363.9277222 --> 00:17:02,223.9267222 It will not allow the RV to stay cold. 185 00:17:02,493.9277222 --> 00:17:04,273.9267222 That's a big one here in Florida. 186 00:17:04,593.9267222 --> 00:17:07,873.9257222 It'll shorten the lifespan on the AC unit itself as well. 187 00:17:08,293.9267222 --> 00:17:09,123.9267222 Auburn Ness. 188 00:17:09,498.9267222 --> 00:17:10,308.9267222 thing like that. 189 00:17:10,578.9267222 --> 00:17:18,638.9267222 If you have an RV type refrigerator, you should be opening that vent, making sure that area is clear of any debris that can catch fire. 190 00:17:18,968.9267222 --> 00:17:22,738.9257222 Your furnace is a lot of times, especially here in Florida, we don't use them very often. 191 00:17:23,288.9257222 --> 00:17:27,378.9257222 You get those mud daubers and there's wasps building nests in the exhaust. 192 00:17:27,918.9267222 --> 00:17:33,523.8267222 Well, that's a fire hazard for one and for two, it may keep the furnace from running when you need it. 193 00:17:34,163.9267222 --> 00:17:41,613.9257222 I didn't warn you of this question ahead of time, but I just so my husband and I work together and obviously you guys work together. 194 00:17:41,623.9267222 --> 00:17:54,388.9272222 Like, what tips do you have, to work successfully with your spouse? I know we have a lot of husband and wife teams in the RV rental business, I would say, a clear delineation of tasks. 195 00:17:54,938.9272222 --> 00:18:03,588.9272222 We, when we first got started, it was very hard to make sure that we weren't doing work that this, the other person had already done. 196 00:18:03,728.9262222 --> 00:18:09,318.9272222 So for example, when Jason and I go to an inspection, he's typically doing the outside. 197 00:18:09,608.9272222 --> 00:18:12,458.9272222 And the chassis and the roof, including the chassis and the roof. 198 00:18:12,458.9272222 --> 00:18:14,258.9272222 And then I'm doing the inside. 199 00:18:14,598.9272222 --> 00:18:22,248.9272222 And then for the appliances that have interior and exterior portions, we kind of work in tandem with that. 200 00:18:22,878.9272222 --> 00:18:25,108.9262222 And so I think that it's important. 201 00:18:25,108.9262222 --> 00:18:29,818.9262222 Even though it's difficult when you're first starting out to say you're going to do this. 202 00:18:30,58.9262222 --> 00:18:31,138.9262222 I'm going to do that. 203 00:18:31,368.9262222 --> 00:18:42,488.9262222 And we're going to know that each other is doing it to the best of your own ability and then trying not to step on any toes when you think that it should be done a different way. 204 00:18:43,278.9262222 --> 00:18:50,468.9262222 Boy, that was really politically correct of me, don't you think? No, I agree. 205 00:18:50,478.9262222 --> 00:18:55,218.9262222 So the first year my husband and I were working together, it was just kind of a free for all. 206 00:18:55,218.9262222 --> 00:19:03,623.9262222 And we finally got to the point where we sat down and we literally wrote a list and on one side was his task and on the other side was my tasks. 207 00:19:03,623.9262222 --> 00:19:10,353.9262222 And from that point we were much more successful because you just knew that that was their thing. 208 00:19:10,353.9262222 --> 00:19:11,973.9262222 And you know, just. 209 00:19:12,468.9262222 --> 00:19:13,258.9262222 Let them do it. 210 00:19:13,308.9262222 --> 00:19:27,648.9262222 And yeah, like you said, to the best of their ability, you know, it's something that they you know, are probably better than you at, you know, we kind of split it up based on our strengths and weaknesses and yeah, it made for a much easier season for us. 211 00:19:28,218.9262222 --> 00:19:29,128.9252222 And I, yes. 212 00:19:29,188.9252222 --> 00:19:36,848.9262222 And I think that every Couple every team, whether it's husband and wife or partnership situations. 213 00:19:36,848.9262222 --> 00:19:50,288.9252222 I think that you inevitably you will go through a growing pains period and because you're both trying to get your legs under you and you don't really know exactly what your roles are when you're starting out with something new. 214 00:19:50,298.9252222 --> 00:19:56,588.9252222 So for like your franchisees as they come on board, you know, they're just trying to figure everything out. 215 00:19:56,918.9252222 --> 00:19:59,618.9252222 And so I think it does take. 216 00:19:59,953.9262222 --> 00:20:02,823.9262222 A little bit of time, have patience and have grace. 217 00:20:02,823.9262222 --> 00:20:06,923.9262222 Now I know you said that you're living full time in your RV right now. 218 00:20:06,933.9262222 --> 00:20:20,553.8436323 Has that always been the case, or have you ever just been part time in an RV? So when we, I was in healthcare for many, many years, over 20, over 25 years, and we actually bought our first RV. 219 00:20:20,583.8446323 --> 00:20:21,833.8446323 We got really lucky. 220 00:20:22,13.8436323 --> 00:20:32,773.8446323 We knew nothing about inspections and we bought a class a gas to make sure that we were going to be able to maintain a relationship while living in a class a gas. 221 00:20:33,208.8446323 --> 00:20:36,628.8446323 And it, it was a challenge because it was really small. 222 00:20:36,638.8446323 --> 00:20:37,858.8446323 It was an older unit. 223 00:20:38,258.8446323 --> 00:20:47,258.8446323 And we would go and I would do three month contracts at different hospitals and Jason would take care of the, house husband duties like laundries and groceries. 224 00:20:47,728.8446323 --> 00:20:51,328.8446323 But he has his strengths and he definitely needed something to do. 225 00:20:51,688.8446323 --> 00:21:01,8.8446323 And that's when we found the inspector program out of Athens, Texas with the N-R-V-I-A which we're forever grateful to because that's really where we got our start. 226 00:21:01,368.8446323 --> 00:21:30,388.8446323 And as soon as Jason got certified, a month later, hurricane Irma hit and we were in the Florida Keys doing FEMA inspections and now I'm gonna lose my way because this is a, it's a great story but we were full time in a Class A gas and now we've moved into full time in a fifth wheel because we're mostly stationary in Central Florida and it affords us the ability to live more comfortably in a fifth wheel. 227 00:21:30,388.8446323 --> 00:21:36,818.8446323 The only reason why I asked was just if there was any ever a point where you considered renting out your RV. 228 00:21:36,818.8446323 --> 00:21:39,528.8446323 But obviously, if you're living in it full time, that's not going to happen. 229 00:21:39,528.8446323 --> 00:21:43,208.8436323 Well, coincidentally we just put an offer in on a house. 230 00:21:43,718.8436323 --> 00:21:48,58.8446323 And so we are very much thinking about renting out our RV. 231 00:21:48,308.8446323 --> 00:21:49,38.8446323 Absolutely. 232 00:21:49,48.8446323 --> 00:21:51,518.8446323 Because we still want to have access to it. 233 00:21:51,828.8446323 --> 00:21:56,608.8446323 So I was gonna that was the thing that I forgot that I wanted to ask you before. 234 00:21:57,458.8446323 --> 00:21:58,358.8436323 Okay, very good. 235 00:21:58,698.8446323 --> 00:22:05,518.8446323 Is there anything else that you know, we haven't covered that you feel is important for our listeners to know about inspections. 236 00:22:05,518.8446323 --> 00:22:07,873.7456323 It can be the most important thing you do. 237 00:22:08,193.8456323 --> 00:22:11,393.8456323 They seem pricey, but we're going to save you headaches. 238 00:22:11,393.8456323 --> 00:22:12,523.8456323 We're going to save you money. 239 00:22:12,933.8456323 --> 00:22:17,323.8456323 Brand new or used, especially on the brand new ones. 240 00:22:18,113.8456323 --> 00:22:24,213.8456323 I mean, I have people that have walked away from brand new ones because of the things we found, and that's not what we're trying to do. 241 00:22:24,213.8456323 --> 00:22:26,243.8456323 We're not trying to get people to walk away from them. 242 00:22:26,243.8456323 --> 00:22:32,853.8456323 When we see some of the things we see, if you see a soft floor and a slide out, and the thing just came off the factory. 243 00:22:33,138.8456323 --> 00:22:36,828.8456323 Two months ago and it's sat in a dealership and the floors already soft. 244 00:22:37,248.8456323 --> 00:22:47,528.8446323 What other problems are already there, you know, so especially new because, you know, water intrusion, once you buy it is usually not covered by your warranty. 245 00:22:48,198.8456323 --> 00:22:50,28.8446323 And I will just add to that. 246 00:22:50,28.8446323 --> 00:23:06,808.8446323 What you want to do is you want to make sure that you get that pre purchase inspection of that brand new unit before you drive off the lot because these, these repair shops at these dealerships are just so inundated and it's very hard to get back on their schedule regardless of what the salesperson says. 247 00:23:06,998.8436323 --> 00:23:09,298.8446323 Well, you know, just sign the paperwork today. 248 00:23:09,468.8446323 --> 00:23:12,608.8446323 You can stay on our lot tonight and we're going to fix everything. 249 00:23:12,838.8446323 --> 00:23:17,788.8446323 The reality of it is, is you want as much stuff fixed before you sign on the dotted line. 250 00:23:18,368.8446323 --> 00:23:25,638.8446323 And then for used units, you want to be able to make sure that that thing is safe and and that's really what it's about. 251 00:23:25,648.8446323 --> 00:23:30,818.8436323 You want to make sure that it's safe and that they've been doing their maintenance to it. 252 00:23:31,58.8446323 --> 00:23:42,38.8446323 So many people will ask us what brand do we prefer? Or, you know, what years should we stay away from what, you know, should we not buy a COVID coach or, or whatever. 253 00:23:42,38.8446323 --> 00:23:45,328.8446323 And the reality of it is, is it's all comes down to maintenance. 254 00:23:45,588.8446323 --> 00:23:49,788.8441323 And in the RV rental space, you guys are that line of defense for them. 255 00:23:49,788.8441323 --> 00:24:08,868.8446323 And, and so, you know, those repairs and that, that maintenance is of utmost importance because you just don't want to have to, I love that, that you utilize my RV resource while you're Customers are out on the road, but I wish you didn't always have to, you know, I wish it could be for fun things. 256 00:24:08,868.8446323 --> 00:24:22,708.8446323 Yeah, now, if someone wants to hire you guys, like, if they're in Florida, where can they find your more information on that? And then also, if you want to give more information about my RV resource, so they can look that up as well. 257 00:24:23,588.8446323 --> 00:24:35,18.8436323 So they don't have to necessarily be in Florida, but if the rig is located in Florida, in central Florida, you can go to, I say Jason's website because we're, that's our delineation there. 258 00:24:35,408.8446323 --> 00:24:38,438.8446323 Jason's website is myrvinspection. 259 00:24:38,758.8436323 --> 00:24:39,208.8436323 com. 260 00:24:39,238.8446323 --> 00:24:44,518.8446323 And there is a get a quote button on the page on the homepage. 261 00:24:44,938.8446323 --> 00:24:56,328.8446323 And our website will immediately send a quote and let you know exactly how much it's going to be because the inspections are based on age and location and different factors. 262 00:24:56,798.8446323 --> 00:24:59,318.8446323 There's also sample reports on there. 263 00:24:59,318.8446323 --> 00:25:01,498.8436323 So you can kind of get an idea of what we do. 264 00:25:01,798.8436323 --> 00:25:03,428.8436323 There's lots of information on there. 265 00:25:03,458.8436323 --> 00:25:07,958.8441323 There's plenty of information there to figure out if it's something you want to do. 266 00:25:07,958.8441323 --> 00:25:11,498.8441323 Then my RV resource is my rv resource.com. 267 00:25:11,528.8441323 --> 00:25:14,348.8441323 It's like the yellow pages for RV services. 268 00:25:14,408.8441323 --> 00:25:20,318.8441323 And you can also find both companies on Facebook and my RV resource on Instagram. 269 00:25:20,798.8441323 --> 00:25:30,823.8441323 And we haven't mentioned your YouTube series, Jason, so do you wanna take it away with that? YoUTube I have a, a channel called The Weekly One Reason to get an RV inspection. 270 00:25:31,423.8441323 --> 00:25:33,523.8441323 And basically while I'm at inspections. 271 00:25:34,138.8441323 --> 00:25:44,538.8431323 When I see some different things, I'll point out what I saw, how people can find those kind of things themselves, and, and why it's important to get an inspection basically. 272 00:25:44,768.8431323 --> 00:25:47,518.8436323 You know, there's, there's a bunch of those videos there now. 273 00:25:47,518.8436323 --> 00:25:54,438.8441323 A lot of people tell me they saw them and that's how they found me, but it's, it's great information for the consumer. 274 00:25:54,438.8441323 --> 00:25:56,88.8441323 Whether they're getting an inspection or not. 275 00:25:56,738.8441323 --> 00:25:57,68.8441323 Yeah. 276 00:25:57,68.8441323 --> 00:25:57,548.8441323 Sounds it. 277 00:25:57,548.8441323 --> 00:26:03,98.8441323 I'll make sure to go ahead and put all those links in the show notes so that people can easily access that information. 278 00:26:03,518.8441323 --> 00:26:05,858.8441323 So thank you so much for joining me today. 279 00:26:05,858.8441323 --> 00:26:07,898.8441323 It was a pleasure to have you on the podcast. 280 00:26:07,898.8441323 --> 00:26:08,918.8441323 The pleasure was ours. 281 00:26:09,8.8441323 --> 00:26:09,308.8441323 Yes. 282 00:26:09,313.8441323 --> 00:26:09,848.8441323 Thank you.
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