For many years people thought that CX was something only big companies like Disney or Google do, but the truth is, every business, no matter what size can and should have a customer experience strategy. A strategy that is regularly reviewed and tweaked to ensure your customers and employees work in beautiful harmony.
In this episode, I speak to Odette de Beer, owner of Amplify Business Coaching & Consulting, who shares her sage wisdom and tips on improving your business's customer experience.
Connect with Odette on LinkedIn here - https://au.linkedin.com/in/odettedebeer
Visit Amplify Business Coaching & Consulting's website here - https://amplifycoach.biz/
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