In this episode, Amy interviews Michelle Skipper, Vice President for the Commercial Division at the American Arbitration Association (AAA) in Charlotte, NC. At the AAA, Michelle is responsible for overseeing the case management of large, complex commercial arbitrations in NC, SC, TN, KY, IN, OH and WV. She also identifies and recruits arbitrators and mediators to join the AAA roster of neutrals and provides training to both clients and attorneys on the appropriate and effective use of dispute resolution processes. In addition, Michelle leads AAA healthcare initiatives and chairs the AAA Healthcare Dispute Resolution Advisory Council.
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