February 21, 2023 • 25 mins
How well are your operations being run? No two businesses operate in exactly the same way – with different customers, channels, technology and compliance rules across different sectors and regions. So, how can you measure your performance fairly and find benchmarking data you can trust?
In this episode of AO on Air, watch Michael Cupps, Stuart Pugh and Bhavesh Vaghela from ActiveOps delve into the new Performance Tracker for Operations – to reveal how operations teams have performed before, during and post pandemic, plus hear all the important trends to help COOs and their teams to plan for the year ahead.
Key highlights include:
Meet our hosts/guests
Michael Cupps, Stuart Pugh and Bhavesh Vaghela are all senior leaders at ActiveOps. ActiveOps is a global SaaS software and services provider helping banks, insurance companies and healthcare providers do more with their operations.
Visit www.activeops.com for more info.
In this episode of AO on Air, watch Michael Cupps, Stuart Pugh and Bhavesh Vaghela from ActiveOps delve into the new Performance Tracker for Operations – to reveal how operations teams have performed before, during and post pandemic, plus hear all the important trends to help COOs and their teams to plan for the year ahead.
Key highlights include:
- Global and regional intelligence on how operations are being run in Financial Services
- The five metrics every COO should know – agility, control, effectiveness, efficiency and focus
- How to benchmark your own performance and fine-tune your team to drive the best productivity possible
Meet our hosts/guests
Michael Cupps, Stuart Pugh and Bhavesh Vaghela are all senior leaders at ActiveOps. ActiveOps is a global SaaS software and services provider helping banks, insurance companies and healthcare providers do more with their operations.
Visit www.activeops.com for more info.
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