April 16, 2024 • 54 mins
Join us for a special interview: a live audit of the Terraseed subscription program. Maria Cebrian is the founder and CEO of Terraseed, a vegan vitamin brand for adults and children. She peels back the curtain to have Matt dive into what is working and what could be better with her subscription program.
0:00:00 Guest Maria Cebrian, Founder of Terraseed
0:02:25 Introduction to Maria Cebrian and Terraseed Vegan Supplements
0:03:52 The Three Pillars of Terraseed: Vegan, Sustainably Sourced, Eco-Conscious
0:05:48 Don't Miss Out On Mission Driven Opportunity
0:10:50 Temperature Check - An Overview of Terraseed Subscription Health
0:15:58 The Subscription Doc Dives into the Terraseed Website: Live Subscription Review 0:18:18 Utilizing the Power of a Post-Purchase Survey
0:22:39 Analyzing Customer Retention by Using Stay AI Tools
0:27:30 Using Data to Keep Subscribers On Board
0:29:55 Finding Value From Why People Cancel
0:37:32 Insights Around Onboarding New Subscribers
0:44:03 Using Cancellation Offers to Retain Customers
0:49:28 How to Use Data to Identify and Prempt Trends
0:50:00 Keep Customers Excited with These Tips
0:52:20 Closing Thoughts from the Subscription Doc
0:53:42 Terraseed Vegan Vitamins & Supplements
Learn more about Terraseed: https://terraseed.com
Subscribe to the newsletter: https://thesubscriptiondoc.com
0:00:00 Guest Maria Cebrian, Founder of Terraseed
0:02:25 Introduction to Maria Cebrian and Terraseed Vegan Supplements
0:03:52 The Three Pillars of Terraseed: Vegan, Sustainably Sourced, Eco-Conscious
0:05:48 Don't Miss Out On Mission Driven Opportunity
0:10:50 Temperature Check - An Overview of Terraseed Subscription Health
0:15:58 The Subscription Doc Dives into the Terraseed Website: Live Subscription Review 0:18:18 Utilizing the Power of a Post-Purchase Survey
0:22:39 Analyzing Customer Retention by Using Stay AI Tools
0:27:30 Using Data to Keep Subscribers On Board
0:29:55 Finding Value From Why People Cancel
0:37:32 Insights Around Onboarding New Subscribers
0:44:03 Using Cancellation Offers to Retain Customers
0:49:28 How to Use Data to Identify and Prempt Trends
0:50:00 Keep Customers Excited with These Tips
0:52:20 Closing Thoughts from the Subscription Doc
0:53:42 Terraseed Vegan Vitamins & Supplements
Learn more about Terraseed: https://terraseed.com
Subscribe to the newsletter: https://thesubscriptiondoc.com
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