Recently guest host Scott Curtis sat down with IT VOICE CEO, Will Slappey, to discuss all the ways the business phone system has changed over the years. Will began his career at IT Voice at the age of five, sweeping warehouse floors and refilling the coke machine out back. Since then, he’s held just about every position in the company. This allowed him to learn the full nature of the business, from sales to accounting to operations. He officially became the CEO in 2019, where he started a new growth campaign that has taken the company to 8 times the size it was when he started. Will loves working with clients directly to help them leverage technology to grow their business. For this reason, we were so excited to get his insightful take on how phones have changed and some best practices for picking out a new system. He’s in a unique position since he is a phone expert and the key decision maker in our company when it comes to adopting new technologies. He’s all about providing the best customer service experience and peace of mind for our customers.
A huge part of a great customer experience is communication. Your business requires a reliable phone solution to help you keep up and keep growing.
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