July 26, 2019 • 57 mins
On today's program, Susan will REVIEW all of the strategies that make us aware of the communication process to help us be flexible, let go of rigid agendas, not confront, and troubleshoot difficult behaviors. Then, we will begin a discussion on the role of technology in eldercare; it can't replace face-to-face communication, but can it enhance our caregiving efforts? Let's discover how!
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