All Episodes

August 28, 2023 35 mins
Join host Dave Hansen as he discusses the intricacies of consultative selling with Vaughn Sigmon, co-founder of Results-Driven Leadership and a veteran leader from CarMax. Gain insights into the strategies and mindset that earned Vaughn's division at CarMax the title “The People Factory.”

Here are some episode highlights:
  • Empathy Before Expertise: Understand the psychology of no-pressure sales. Vaughn emphasizes the importance of prioritizing clients' needs over the urge to sell, encapsulated by the principle: "Price is only an issue in the absence of value."

  • Building Trust: Learn techniques to establish genuine connections, from active listening to effective questioning. Vaughn shares the power of paraphrasing and understanding the client's primary objectives and pain points.

  • The 80/20 Rule of Sales: Discover why the most successful salespeople speak only 20% of the time during sales interactions. Learn why it's crucial to avoid rushing to address the first concern a customer brings up.
Mark as Played

Advertise With Us

Popular Podcasts

Dateline NBC
Death, Sex & Money

Death, Sex & Money

Anna Sale explores the big questions and hard choices that are often left out of polite conversation.

Stuff You Should Know

Stuff You Should Know

If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.

Music, radio and podcasts, all free. Listen online or download the iHeart App.

Connect

© 2024 iHeartMedia, Inc.