Design Chats Podcast
Design Chats is the newest podcast from Pragmatic Institute—a leading education partner for design, data, and product teams. At Design Chats, we sit down with design leaders, design practitioners and industry experts to discuss how to grow the strategic impact of design. Pragmatic Institute Vice President of Marketing & Product Strategy Rebecca Kalogeris serves as the main host.
Episodes
August 11, 2023 • 32 mins
"I believe design leadership is shining a light on what could be complex, gnarly challenges. It comes down to three things for me. I think it's about creating a safe and trusted space, aligning multiple people and not losing sight that we are in service to people." - Vincent Matyi
In this episode, Rebecca Kalogeris talks to Vincent Matyi, the global head of design for Onyx at JPMorgan Chase. Vincent shares his unique perspective...
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July 21, 2023 • 50 mins
“Technical skills are great up to a certain point in your career. However, When you're trying to do that jump from senior to lead or senior to manager, that is when you really need to be thinking about these power skills.” - Rochelle Williams, lead product designer at Elsewhen.
In this episode, Rebecca Kalogeris and Rochelle explore a variety of power skills, how to build them and demonstrate them daily. During this conversation, ...
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July 7, 2023 • 37 mins
"Good leadership really comes down to one thing. Do people want to follow you? And you can't force people to follow you. So if no one's following, you're not a leader." - Eddie Ishak
In this episode of Design Chats, hosted by Rebecca Kalogeris, we delve into the world of design and its strategic impact.
Our special guest is Eddie Ishak, Managing Director of UX and Product Design at JP Morgan, sheds light on the essence of leader...
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June 16, 2023 • 48 mins
Cindy Brummer is the CEO and Creative Director of Standard Beagle Studio, an award-winning UX agency for digital B2B products that she built from the ground up. With a career beginning in TV news, she moved into UX design as the field was burgeoning and went on to teach a UX/UI bootcamp at the University of Texas at Austin.
In a conversation with host Rebecca Kalogeris, Cindy talks about her winding career path, navigating interp...
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May 26, 2023 • 64 mins
“Leadership is the act of driving change with others,” says Brett Macfarlane.
Brett Macfarlane is an organizational consultant who focuses on leadership development for innovation and change. Based in Vancouver, he works primarily with tech and creative organizations and counts Visa, Unilever, and Apple among his past clients. (Read his Apple Watch case study.)
On Design Chats, Brett goes deep on leadership as an act, not a pos...
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May 12, 2023 • 42 mins
Jason Grigsby is the co-founder of Cloud Four—a leading web design and development agency based in Portland, Oregon. He is also the author of Progressive Web Apps and the co-author of Head First Mobile Web. From tinkering on a Commodore 64 as a child to studying journalism in college before venturing into PR, advertising and design—and ultimately, co-founding his company—Jason’s path has led him to a deeper understanding of design ...
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April 28, 2023 • 35 mins
“Designers need to have that commercial mindset and make sure that whatever we are doing, however we're designing, we can articulate how that ladders up to those business kinds of goals.” - Venessa Bennett
Rebecca Kalogeris, VP of product at Pragmatic Institute, interviews Venessa Bennett on elevating the role of UX in organizations.
Venessa Bennett is the head of user experience (internal systems) at Cazoo, a U.K. retail compa...
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April 14, 2023 • 43 mins
“The job of UX in games tends to be like balancing the friction point. I like to say that it's making the easy things easy and the hard things hard.” - Cait Goodale
Rebecca Kalogeris, VP of marketing and product strategy at Pragmatic Institute, interviews Cait Goodale on the lessons designers can learn from the gaming industry. Cait is a dynamic and passionate UX design leader with a background that spans graphic design, fashion,...
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March 24, 2023 • 39 mins
“The thing about UX maturity is, as much as I love it, it’s so complicated. And even when you look at an organization, it’s hard to characterize a full organization. Different parts of the organization will have achieved different levels of maturity. But it’s a good tool to use at almost any elevation to help you understand where are we and where could we be going.” - Lori Landesman
Rebecca Kalogeris, VP of marketing and product ...
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March 10, 2023 • 45 mins
This podcast has some strong language, so if you've got any little ones around, you might want to pop in some headphones.
“Not everyone needs to hear all the language or the terminology—all the fun stuff that we think makes us sound cool. They need to hear what they can relate to, and they can feel that they're not excluded. We are people designing for people. We're not people designing by theory and then trying to make it out th...
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February 24, 2023 • 37 mins
“There's real value to exposing yourself to other forms of thought, theories, and ways of doing things,” says Lauren Sinreich. “That can help you start connecting the dots in ways that you hadn't understood.”
In this episode of Design Chats, guest host and Pragmatic Design instructor Shannon McGarity sits down with Lauren Sinreich, Principal of Design Research and Strategy at Coforma (and Pragmatic Design Advisory Board member). ...
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February 10, 2023 • 37 mins
“Outcome-focused is aligning digital teams with the rest of the business. So we all work together to go in the same direction. Outcomes are the results of your activities. It’s where we test and learn. We move forward with continual improvement to solve the problem. The alternative to that is the feature factory.”
Host Rebecca Kalogeris interviews Neil Pleasants, head of digital product and design at Mindful Chef, about what it m...
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January 27, 2023 • 36 mins
You'll make better choices about your career if you know who you are and what matters most to you.” - Teresa Brazen
In this episode, Rebecca Kalogeris interviews Pragmatic design instructor Teresa Brazen about career path opportunities in the design field. The conversation focuses on what it’s like to move into people management or become an expert in one's craft.
Teresa has spent over 15 years in the design industry and works ...
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January 13, 2023 • 38 mins
How can you lead teams that help clients achieve both customer and business goals, especially when those goals may seem at odds?
Jane Austin is the Chief Experience Officer at Digitas UK. She is an expert in zero-to-one product development, scaling startups globally, and the digital transformation of legacy businesses. She has a background in philosophy and has always been passionate about design's ability to solve problems for p...
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December 16, 2022 • 56 mins
“Sometimes designers feel that they are in a fight, and they approach advocacy as a fight. But you’re never going to change minds by fighting.” — Adam Cutler
In this episode of Design Chats, Pragmatic Institute VP of marketing and product strategy Rebecca Kalogeris interviews Adam Cutler, a Distinguished Designer at IBM and a founding member of IBM Design. They talk about the evolution of design at IBM, how desi...
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December 2, 2022 • 44 mins
“When you start to look at UX work as empowering everyone else in the organization to achieve their goals, you now see it through a fundamentally different lens than ‘I am here to make the thing pretty.’”
Jared Spool is a UX design thought leader with more than 30 years’ experience. As Co-founder, Co-CEO, and Maker of Awesomeness at Center Centre-UIE, he and Leslie Jensen-Inman provide UX expertise with the mission of eliminating...
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November 11, 2022 • 53 mins
“It’s essential that whoever we work with—and in whatever way we work—we foster inclusion at every step. And when I say inclusion, accessibility is a tiny part of it…Inclusion has so many more dimensions.”
Aleksandra Melnikova is an experience designer, strategist, speaker, and co-founder of Cosmic Velocity—an inclusive research, UX and service design agency in London. She joins Design Chats with guest host Erin Thibeau for a con...
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October 28, 2022 • 36 mins
"The key is connecting things back to the people that you're talking to, knowing what they care about, and making sure that whatever you are asking of them or sharing with them directly connects to the things that they care about so that they can understand in the way that you understand."
In this episode of Design Chats, Rebecca Kalogeris, VP of marketing for Pragmatic Institute, interviews Diana Deibel, Chief Design Officer at ...
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October 14, 2022 • 28 mins
“We have to use the same tools that we use to solve problems to create strong relationships with our partners."
José Coronado is head of Design Operations at JPMorgan Chase & Co., one of the largest financial institutions in the world. Although the world of banking isn’t typically known for its design prowess, JPMorgan Chase employs more designers (around 2,000) than most of the top creative agencies globally. In building up JP M...
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July 22, 2022 • 37 mins
“Our clients recognize the value of UX goes beyond pixels on a page…Whether you're inside an organization or partnering, that's all you can hope for.”
Dr. Kenya Oduor is a human-centered researcher, strategist, and solution designer. She is the founder and CEO of Lean Geeks, a company offering consulting, staffing, and coaching in user research and design. Trained in human factors, experimental psychology and industrial engi...
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